DRW is a global quantitative trading firm operating high-performance messaging and caching infrastructure across multiple business units. As an existing AceMQ RabbitMQ support customer, DRW expanded their engagement to include Redis caching support as part of a unified L3 support model.
DRW's trading infrastructure relies on both RabbitMQ for message routing and Redis for low-latency caching. Managing separate vendor relationships and support escalation paths for each technology created operational friction and knowledge gaps at the boundaries where the systems interact.
Hybrid enterprise trading infrastructure; multiple business units; Redis for low-latency caching; RabbitMQ for message routing; high-performance and high-availability requirements.
AceMQ structured a unified L3 support agreement covering both RabbitMQ and Redis, providing a single escalation path for cross-technology issues with direct access to engineers experienced across both platforms.
DRW benefits from a unified support model that covers both Redis and RabbitMQ with a single point of accountability, simplifying operations and ensuring expert support at the integration boundaries between their caching and messaging layers.
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Whether you need architecture advisory, 24/7 support, or full managed services, AceMQ has the expertise to help.