RabbitMQ consulting

RabbitMQ Consulting & Services

Last reviewed by Scott Sternloff

AceMQ is a RabbitMQ consulting company. Senior engineers design, upgrade, migrate and fix RabbitMQ clusters for enterprise teams, and most engagements start with a health check that takes 1 to 4 weeks. AceMQ is the Featured Authorized Partner for RabbitMQ, named by the RabbitMQ Core Engineering Team, and Broadcom's exclusive strategic RabbitMQ managed service provider.

Book a free RabbitMQ Consultation.

Start with a RabbitMQ health check

A short call with a senior RabbitMQ engineer about your environment, not a sales queue.

  • 160+enterprises in 26+ countries
  • RabbitMQ logoFeatured Authorized Partner, named by the RabbitMQ core team
RabbitMQ logo

Cluster health check

rabbit@prod · 3 nodes · illustrative

4 findings, 1 pass
  • node-1
    3.12.xEOL
    mem
    disk
  • node-2
    3.12.xEOL
    mem
    disk
  • node-3
    3.12.xEOL
    mem
    disk
  1. High

    Classic mirrored queues present

    ha-mode policy · removed in RabbitMQ 4.0

  2. High

    Version past upstream end of life

    3.12.x · no community security patches

  3. Medium

    Memory close to the high watermark

    node-2 · the alarm blocks publishers

  4. Medium

    Partition handling set to autoheal

    review against pause_minority

  5. Pass

    Disk free above the alarm limit

    all nodes

Recommended next step

A RabbitMQ health check: a written review of your clusters, versions and failure modes.

Health check

Customers

  • Microsoft logo
  • Henry Schein logo
  • Enbridge logo
  • Gojek logo

Partners

  • Broadcom logo
  • Redis logo
  • VMware Tanzu logo
  • OSSeva logo
RabbitMQ Featured Authorized Partner seal

Named by the RabbitMQ core team

The Featured Authorized Partner for RabbitMQ, named by the engineers who build it.

The RabbitMQ Core Engineering Team, the people who write and maintain the broker, named AceMQ its Featured Authorized Partner. That covers RabbitMQ support, licensing and professional services, and makes AceMQ the only RabbitMQ partner with a direct line to the core team. When an escalation needs an answer that is not in the documentation, it does not stop at first-line support.

You do not have to take our word for it. RabbitMQ lists AceMQ on its own site.

See AceMQ listed on rabbitmq.com (opens in a new tab)
Only
RabbitMQ partner with a direct line to the Core Engineering Team
Support · Licensing · Services
The full scope the partner status covers
Below 72 cores
Can license below Broadcom's 72-core minimum

Is this you?

Most people find this page on a bad day.

These are the situations that bring teams to us. If one of them is yours, the fastest route is a conversation with an engineer rather than a form. Pick one to see what we do first.

  1. What we do first

    Backport CVE patches to the build you are actually running, rather than handing you an ultimatum to upgrade this quarter. AceMQ's support window reaches back to 3.8.x. End-of-life version coverage runs through our exclusive software partners, OSSeva and Broadcom.

    Where it leadsExtended LTS support

Upgrades to 4.x

RabbitMQ upgrades and quorum queue migration, without the guesswork.

Classic mirrored queues are gone in 4.x. The move is rehearsed first, sequenced second and run one node at a time.

RabbitMQ logo

3.x to 4.x upgrade path

Schematic. Pick a step, or let it play.Schematic. Tap a step, or let it play.

Step 5 of 5
  • node-13.12.x3.13.x4.x
    feature flags: all enabled
    • ordersmirroredquorum · leader
    • paymentsmirrorquorum
    • eventsmirrorquorum
  • node-23.12.x3.13.x4.x
    feature flags: all enabled
    • ordersmirrorquorum
    • paymentsmirroredquorum · leader
    • eventsmirrorquorum
  • node-33.12.x3.13.x4.x
    feature flags: all enabled
    • ordersmirrorquorum
    • paymentsmirrorquorum
    • eventsmirroredquorum · leader

Step 5: Upgrade to 4.x. Node by node, then 24/7 support with a 15-minute P1 response.

RabbitMQ upgrades

How engagements are scoped

RabbitMQ consultancy, scoped to an outcome, not a block of hours.

Three shapes cover almost every engagement. The engineer who does the assessment stays on the work, and you get a written plan you could hand to another engineer.

Start here

Health Check / Audit

Fixed scope. For teams needing a rapid assessment or tuning.

1 to 4 weeks
  • Stability restoration, performance optimization
  • A written review with severity and remediation

Scope and timeline set with you on the intro call

Project

Scoped Engagement

Upgrade, migration or design, for enterprises planning upgrades or a first deployment.

2 to 8 weeks
  • Migration to Tanzu or 4.x, roadmap documentation
  • Validated deployment, production readiness

Scope and timeline set with you on the intro call

Partnership

Strategic Partnership

Ongoing support, consulting and managed services. We become your RabbitMQ partner, embedded in your team like an expert on staff, or we run the brokers for you.

Annual
  • 24/7 support, SLA-based incident response
  • Managed RabbitMQ on your infrastructure or ours
  • Sized to your estate and response commitment, not seats

Scope and timeline set with you on the intro call

A senior engineer scopes it with you, not a sales queue.

How we work

Review first. Then commit.

Every engagement starts the same way, so nothing gets signed before your environment is understood.

Intro call

A senior engineer, not a sales queue, reviews your setup and risks.

You talk to a senior engineer

Health check

A written review of your clusters, versions and failure modes.

You get a written review

Agreement

Support, licensing or a project, scoped to what the health check found.

You get a scoped outcome

Onboarding

Your environment is documented with your 24/7 partner before you need it.

You get a partner that knows you

Customer use cases

Clusters we were brought in to fix.

A Fortune 500 payments platform and airport gate systems worldwide. Same engineers, same method: find the root cause, change the configuration, leave the runbook.

Financial services / Payments

Support

Fortune 500 financial services company

Payments platform with 200+ production changes a week.

rabbitmq.conf

-cluster_partition_handling = autoheal

+cluster_partition_handling = pause_minority

Situation
An AWS network outage triggered incorrect bindings and delivery failures across availability zones, on RabbitMQ 3.13 with a path to 4.1.
What we did
  • Diagnosed how the outage hit partition behaviour
  • Moved partition handling from auto heal to pause minority
  • Added publisher confirms and retry logic in Spring AMQP
  • Planned the move from classic mirrored to quorum queues for 4.x
Outcome
Lower risk of message loss during network events, and a clear migration path to quorum queues.
RabbitMQAWSSpring AMQPQuorum queues

Aviation / Airport technology

Assessment

Global aviation technology provider

Airport gate systems, worldwide.

kubernetes nodes

-rabbitmq + postgresql on shared nodes

+rabbitmq on dedicated nodes, isolated SSD

Situation
RabbitMQ shared Kubernetes nodes with PostgreSQL. Quorum queues failed to sync and partitions left zombie bindings.
What we did
  • Isolated RabbitMQ on dedicated nodes with SSD storage
  • Built detection and recovery for stuck quorum queues
  • Delivered failover runbooks and the path to 4.2
Outcome
Stable RabbitMQ on Kubernetes with resource isolation, automated recovery and monitoring.
RabbitMQKubernetesQuorum queuesPrometheusGrafana

Compared

RabbitMQ consultants and providers, compared honestly.

The best RabbitMQ consultancy for you depends on where your problems sit. There are four realistic ways to get RabbitMQ expertise for production. Each fits a different situation, and picking the wrong one usually shows up as a version you cannot patch or a P1 that waits in a queue.

Compared on
AceMQ logoFeatured Authorized Partner
Seventh Stateformerly Erlang Solutions' RabbitMQ team
CloudAMQPmanaged hosting
In-house
P1 response
15 minutes, 24/7 tier
Per contract
Per plan
Whoever is on call
Who answers
Named senior engineer, no tier-1 queue
Erlang and RabbitMQ consultants
Platform support team
Your own
Versions covered
3.8.x to 4.x, with CVE backports
Current and recent open-source series
Whatever the hosted platform runs
Whatever you can patch yourselves
Distributions
Open-source RabbitMQ and Tanzu RabbitMQ
Open-source RabbitMQ
Hosted open-source RabbitMQ
Open-source, typically
Best fit
Enterprises that need a named senior engineer accountable for a production cluster, open-source or Tanzu, including versions the project no longer maintains.
Teams whose problems sit in the Erlang runtime as much as in RabbitMQ, or who want training alongside support.
Teams that would rather not run the broker at all and can move it to a hosted cluster.
Teams with a RabbitMQ specialist to spare and no compliance requirement for a contracted response time.
Worth knowing
Broadcom's exclusive strategic RabbitMQ managed service provider, with Expert Advantage Consulting Services status, and VMware Expert Advantage Partner of the Year, 2025. Can license below Broadcom's 72-core minimum.
Strong on the BEAM side. Confirm coverage for versions older than the community window before signing.
Support covers their platform, not a cluster in your own data centre or cloud account.
Cheapest until the failure mode nobody on the team has seen. Most AceMQ contracts start after one of those.

Third-party details are taken from each provider's public pages and change; confirm version coverage and after-hours P1 terms in the contract before signing with anyone, including us.

How AceMQ RabbitMQ support works

Take the risk off the table

RabbitMQ consulting: what you get in writing.

Not a promise on a call. Four commitments that go into the agreement, so the answer to "what if it goes wrong" is on paper before anything goes wrong.

24/7 RabbitMQ support plans
AceMQ · RabbitMQ engagementCommitments
  1. §1

    Named engineers on your account

    Senior engineers who know your environment, so nobody has to re-explain your topology at 3am.

  2. §2

    15-minute P1 SLA, 24/7

    A response time, not a resolution time: a senior engineer joins a live bridge.

  3. §3

    Written RCA after every P1

    Root cause, the fix applied and the prevention steps.

  4. §4

    Runbooks you keep

    Failover, upgrade and recovery procedures, written for your cluster and yours to run.

Guides, comparisons and research

Go deeper on RabbitMQ.

The guides, comparisons and research our engineers write from production RabbitMQ work.

Questions

RabbitMQ consulting, asked and answered.

Straight answers. Anything else, ask a senior engineer on the intro call.

What does a RabbitMQ consulting engagement actually involve?

It starts with an assessment of the cluster you already run (topology, queue types, resource headroom, version and patch position) and ends with a written plan you could hand to another engineer. Between those, the work is whatever the assessment surfaces: a migration path, a capacity model, a performance fix, a high-availability redesign. Engagements are scoped to a specific outcome rather than sold as a block of hours, and the engineer who does the assessment stays on the work.

Who answers when something breaks, and how fast?

A named senior RabbitMQ engineer, not a tier-1 queue. Under a 24/7 support agreement a P1 gets a 15-minute response: a senior engineer joins your live bridge within 15 minutes, and you get a written root-cause analysis afterwards. When an escalation needs an answer that is not in the documentation, it goes to the RabbitMQ core team directly, because AceMQ is the Featured Authorized Partner named by that team.

How much does RabbitMQ consulting cost?

It depends on the scope, so it is set on the intro call rather than published as a rate card. Most work fits one of three shapes: a health check (fixed scope, 1 to 4 weeks), a project such as an upgrade, migration or design (2 to 8 weeks), or an annual retainer that combines 24/7 support with consulting hours, sized to your estate and response commitment rather than seats. Every engagement is scoped to a written outcome, not sold as a block of hours.

Do you work alongside our in-house team, or replace it?

Alongside, in most engagements. The common pattern is a team that runs RabbitMQ competently but hits something outside its experience (a migration, a scaling wall, a failure mode nobody has seen before) and wants an expert beside them rather than an outsourcing contract. We also run the platform outright where a team has no RabbitMQ specialist to spare. Both are normal; the assessment usually makes clear which one you need.

Do you offer migration support from other brokers?

Yes, we specialize in zero-downtime migrations from platforms like ActiveMQ, Kafka, or legacy systems to modernized RabbitMQ instances.

How do I choose a RabbitMQ consultant or consultancy?

Ask three things. Who will actually do the work: the person on the sales call, or someone you have not met? What happens when a problem needs an answer that is not in the documentation, because that is where general-purpose consultancies stop. And can they show production engagements at your scale rather than reference architectures. AceMQ is VMware Expert Advantage Partner of the Year, 2025, and the only RabbitMQ partner with a direct line to the core team that builds the software.

What makes AceMQ different from standard software vendors?

We aren't just resellers. We provide comprehensive architectural reviews, custom enterprise-grade support, and dedicated scaling strategies tailored to your exact use case.

How do I compare RabbitMQ support providers?

Compare on five things and ignore the rest. Response time for a P1, in minutes, written into the contract. Which versions are covered: many providers stop at the current series, AceMQ covers 3.8.x to 4.x with backported security patches. Who answers: a named engineer or a tier-1 queue. Whether they support open-source RabbitMQ or only the commercial distribution. And proof at your scale: named engagements, not reference architectures. AceMQ answers P1 incidents in 15 minutes, is Broadcom's exclusive strategic RabbitMQ MSP partner, and is the only partner with a direct line to the RabbitMQ core team.

Support for RabbitMQ versions past end of life

Should we use a RabbitMQ partner or in-house engineering?

Both, in most cases. Keep in-house engineers for the daily operation they already understand, and bring a partner in for the things that happen once: a major upgrade, a migration off classic mirrored queues, a scaling wall, a failure mode nobody on the team has seen. The partner should leave a written plan your team can run. Outsourcing the whole platform makes sense only when there is no RabbitMQ specialist to spare, and the assessment at the start of an engagement usually makes clear which situation you are in.

Is AceMQ worth considering for RabbitMQ?

If you run RabbitMQ in production and need someone accountable for it, yes. AceMQ is VMware Expert Advantage Partner of the Year, 2025, Broadcom's exclusive strategic RabbitMQ MSP partner, and the only RabbitMQ partner with a direct line to the core team that builds the software. Coverage runs from 3.8.x to 4.x, P1 response is 15 minutes, and the work spans 160+ enterprise clients in 26+ countries. If you only need a licence and have your own engineers, the licensing page explains what a licence does and does not buy.

Can we use RabbitMQ in a highly regulated industry?

Absolutely. We have extensive experience tailoring RabbitMQ deployments for strict compliance and data security requirements in finance, healthcare, and government sectors.

What protocols does RabbitMQ support?

AMQP 0-9-1 is the primary messaging protocol, with AMQP 1.0 now mature. RabbitMQ also speaks MQTT, STOMP, WebSocket and HTTP through plugins, so it fits IoT and browser clients alongside conventional backend services. Ports 5672 and 5671 carry AMQP in plaintext and TLS respectively.

Is RabbitMQ owned by Broadcom?

The open-source project moved to Broadcom through its VMware acquisition, and Broadcom sells the commercial distribution as Tanzu RabbitMQ through the Broadcom support portal. The core software remains open source under the Mozilla Public License 2.0. AceMQ is Broadcom's exclusive strategic RabbitMQ MSP partner, with direct access to the RabbitMQ core team.

Let's talk

Bring us the cluster nobody wants to touch.

Pick a time below, or send the details in the form underneath. Either way the first conversation is with a senior RabbitMQ engineer.

A senior engineer, not a sales queueAbout your cluster, not a pitch deckA health check as the next step, if it helps

Production incident right now?Emergency Support

Get in Touch

Talk to an AceMQ Expert

Send us a message and we'll follow up within 1 hour — or book a free 30-min consultation directly.

305-204-2607
info@acemq.com
66 W. Flagler St. 9th Floor
Miami, FL 33130

Prefer to talk now? Call us directly or use the consultation tab to find a time that works.

We respond within 1 hour.

Pick a time that works — no pressure, no pitch. Just 30 minutes with an expert.

We respond within 1 hour.