Health Check / Audit
Fixed scope. For teams needing a rapid assessment or tuning.
- Stability restoration, performance optimization
- A written review with severity and remediation
RabbitMQ consulting
Last reviewed by Scott Sternloff
AceMQ is a RabbitMQ consulting company. Senior engineers design, upgrade, migrate and fix RabbitMQ clusters for enterprise teams, and most engagements start with a health check that takes 1 to 4 weeks. AceMQ is the Featured Authorized Partner for RabbitMQ, named by the RabbitMQ Core Engineering Team, and Broadcom's exclusive strategic RabbitMQ managed service provider.
Other RabbitMQ services:
Cluster health check
rabbit@prod · 3 nodes · illustrative
Classic mirrored queues present
ha-mode policy · removed in RabbitMQ 4.0
Version past upstream end of life
3.12.x · no community security patches
Memory close to the high watermark
node-2 · the alarm blocks publishers
Partition handling set to autoheal
review against pause_minority
Disk free above the alarm limit
all nodes
Customers




Partners



Named by the RabbitMQ core team
The RabbitMQ Core Engineering Team, the people who write and maintain the broker, named AceMQ its Featured Authorized Partner. That covers RabbitMQ support, licensing and professional services, and makes AceMQ the only RabbitMQ partner with a direct line to the core team. When an escalation needs an answer that is not in the documentation, it does not stop at first-line support.
You do not have to take our word for it. RabbitMQ lists AceMQ on its own site.
See AceMQ listed on rabbitmq.comIs this you?
These are the situations that bring teams to us. If one of them is yours, the fastest route is a conversation with an engineer rather than a form. Pick one to see what we do first.
What we do first
Backport CVE patches to the build you are actually running, rather than handing you an ultimatum to upgrade this quarter. AceMQ's support window reaches back to 3.8.x. End-of-life version coverage runs through our exclusive software partners, OSSeva and Broadcom.
Where it leadsExtended LTS supportWhat we do first
Rehearse the upgrade against a copy of your definitions, so the production change is a known quantity. The plan covers feature flag sequencing and the Erlang version each release requires.
Where it leadsUpgrades to 4.xWhat we do first
Map every mirrored classic queue and its policy, then plan the move to quorum queues against your topology before the 4.x upgrade, not during it.
Where it leadsQuorum queue migrationWhat we do first
Find the root cause of the partition and review your partition handling, for one payments platform a move from auto heal to pause minority. Then deliver failover runbooks your team can run.
Where it leadsTroubleshooting and root causeWhat we do first
Instrument for the degradations that precede the incident: queue depth trend, consumer utilisation, memory and disk alarm headroom, file descriptor and Erlang process limits.
Where it leadsTroubleshooting on a live clusterWhat we do first
Assess CVEs against the versions you actually run and review TLS, authentication and plugin exposure. Findings come as a written report with severity and remediation, in a form you can hand to an auditor.
Where it leadsHealth checkWhat we do first
Establish what you are running (version, topology, queue types, known faults, patch position) and write it down as a plan your team can run, then train the team behind it.
Where it leadsTraining for your platform teamWhat we do first
Document your environment with a 24/7 partner before you need it. P1s get a 15-minute response from a named senior engineer, no tier-1 queue, and a written RCA afterwards.
Where it leads24/7 RabbitMQ supportWhat we do
Licensing, support and services from one partner. On the consulting side, every engagement is one of these six, led by the same senior engineers who stay on afterwards.
acemq.services
A topic exchange. Hover or focus a service to route a message to it.A topic exchange. Tap a service to open it.
Also from AceMQ:
Upgrades to 4.x
Classic mirrored queues are gone in 4.x. The move is rehearsed first, sequenced second and run one node at a time.
3.x to 4.x upgrade path
Schematic. Pick a step, or let it play.Schematic. Tap a step, or let it play.
Step 5: Upgrade to 4.x. Node by node, then 24/7 support with a 15-minute P1 response.
RabbitMQ upgradesHow engagements are scoped
Three shapes cover almost every engagement. The engineer who does the assessment stays on the work, and you get a written plan you could hand to another engineer.
Fixed scope. For teams needing a rapid assessment or tuning.
Upgrade, migration or design, for enterprises planning upgrades or a first deployment.
Ongoing support, consulting and managed services. We become your RabbitMQ partner, embedded in your team like an expert on staff, or we run the brokers for you.
How we work
Every engagement starts the same way, so nothing gets signed before your environment is understood.
A senior engineer, not a sales queue, reviews your setup and risks.
A written review of your clusters, versions and failure modes.
Support, licensing or a project, scoped to what the health check found.
Your environment is documented with your 24/7 partner before you need it.
Customer use cases
A Fortune 500 payments platform and airport gate systems worldwide. Same engineers, same method: find the root cause, change the configuration, leave the runbook.
Fortune 500 financial services company
rabbitmq.conf
-cluster_partition_handling = autoheal
+cluster_partition_handling = pause_minority
Global aviation technology provider
kubernetes nodes
-rabbitmq + postgresql on shared nodes
+rabbitmq on dedicated nodes, isolated SSD
Compared
The best RabbitMQ consultancy for you depends on where your problems sit. There are four realistic ways to get RabbitMQ expertise for production. Each fits a different situation, and picking the wrong one usually shows up as a version you cannot patch or a P1 that waits in a queue.
Third-party details are taken from each provider's public pages and change; confirm version coverage and after-hours P1 terms in the contract before signing with anyone, including us.
Take the risk off the table
Not a promise on a call. Four commitments that go into the agreement, so the answer to "what if it goes wrong" is on paper before anything goes wrong.
Senior engineers who know your environment, so nobody has to re-explain your topology at 3am.
A response time, not a resolution time: a senior engineer joins a live bridge.
Root cause, the fix applied and the prevention steps.
Failover, upgrade and recovery procedures, written for your cluster and yours to run.
Guides, comparisons and research
The guides, comparisons and research our engineers write from production RabbitMQ work.
Questions
Straight answers. Anything else, ask a senior engineer on the intro call.
It starts with an assessment of the cluster you already run (topology, queue types, resource headroom, version and patch position) and ends with a written plan you could hand to another engineer. Between those, the work is whatever the assessment surfaces: a migration path, a capacity model, a performance fix, a high-availability redesign. Engagements are scoped to a specific outcome rather than sold as a block of hours, and the engineer who does the assessment stays on the work.
A named senior RabbitMQ engineer, not a tier-1 queue. Under a 24/7 support agreement a P1 gets a 15-minute response: a senior engineer joins your live bridge within 15 minutes, and you get a written root-cause analysis afterwards. When an escalation needs an answer that is not in the documentation, it goes to the RabbitMQ core team directly, because AceMQ is the Featured Authorized Partner named by that team.
It depends on the scope, so it is set on the intro call rather than published as a rate card. Most work fits one of three shapes: a health check (fixed scope, 1 to 4 weeks), a project such as an upgrade, migration or design (2 to 8 weeks), or an annual retainer that combines 24/7 support with consulting hours, sized to your estate and response commitment rather than seats. Every engagement is scoped to a written outcome, not sold as a block of hours.
Alongside, in most engagements. The common pattern is a team that runs RabbitMQ competently but hits something outside its experience (a migration, a scaling wall, a failure mode nobody has seen before) and wants an expert beside them rather than an outsourcing contract. We also run the platform outright where a team has no RabbitMQ specialist to spare. Both are normal; the assessment usually makes clear which one you need.
Yes, we specialize in zero-downtime migrations from platforms like ActiveMQ, Kafka, or legacy systems to modernized RabbitMQ instances.
Ask three things. Who will actually do the work: the person on the sales call, or someone you have not met? What happens when a problem needs an answer that is not in the documentation, because that is where general-purpose consultancies stop. And can they show production engagements at your scale rather than reference architectures. AceMQ is VMware Expert Advantage Partner of the Year, 2025, and the only RabbitMQ partner with a direct line to the core team that builds the software.
We aren't just resellers. We provide comprehensive architectural reviews, custom enterprise-grade support, and dedicated scaling strategies tailored to your exact use case.
Compare on five things and ignore the rest. Response time for a P1, in minutes, written into the contract. Which versions are covered: many providers stop at the current series, AceMQ covers 3.8.x to 4.x with backported security patches. Who answers: a named engineer or a tier-1 queue. Whether they support open-source RabbitMQ or only the commercial distribution. And proof at your scale: named engagements, not reference architectures. AceMQ answers P1 incidents in 15 minutes, is Broadcom's exclusive strategic RabbitMQ MSP partner, and is the only partner with a direct line to the RabbitMQ core team.
Support for RabbitMQ versions past end of lifeBoth, in most cases. Keep in-house engineers for the daily operation they already understand, and bring a partner in for the things that happen once: a major upgrade, a migration off classic mirrored queues, a scaling wall, a failure mode nobody on the team has seen. The partner should leave a written plan your team can run. Outsourcing the whole platform makes sense only when there is no RabbitMQ specialist to spare, and the assessment at the start of an engagement usually makes clear which situation you are in.
If you run RabbitMQ in production and need someone accountable for it, yes. AceMQ is VMware Expert Advantage Partner of the Year, 2025, Broadcom's exclusive strategic RabbitMQ MSP partner, and the only RabbitMQ partner with a direct line to the core team that builds the software. Coverage runs from 3.8.x to 4.x, P1 response is 15 minutes, and the work spans 160+ enterprise clients in 26+ countries. If you only need a licence and have your own engineers, the licensing page explains what a licence does and does not buy.
Absolutely. We have extensive experience tailoring RabbitMQ deployments for strict compliance and data security requirements in finance, healthcare, and government sectors.
AMQP 0-9-1 is the primary messaging protocol, with AMQP 1.0 now mature. RabbitMQ also speaks MQTT, STOMP, WebSocket and HTTP through plugins, so it fits IoT and browser clients alongside conventional backend services. Ports 5672 and 5671 carry AMQP in plaintext and TLS respectively.
The open-source project moved to Broadcom through its VMware acquisition, and Broadcom sells the commercial distribution as Tanzu RabbitMQ through the Broadcom support portal. The core software remains open source under the Mozilla Public License 2.0. AceMQ is Broadcom's exclusive strategic RabbitMQ MSP partner, with direct access to the RabbitMQ core team.
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