Introduction
AceMQ ("we", "us", or "our") is committed to protecting the privacy of our users and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit acemq.com or engage with our services.
By using our website or services, you consent to the practices described in this policy.
Information We Collect
We may collect the following categories of personal data:
- Identity data: first name, last name, job title
- Contact data: email address, phone number, company name, mailing address
- Technical data: IP address, browser type, pages visited, referral source
- Usage data: how you interact with our website and services
- Communications data: messages sent through contact forms, demo requests, or support inquiries
How We Use Your Information
We use collected data to:
- Respond to inquiries and provide the services you request
- Send information about AceMQ offerings, events, and updates (with your consent)
- Improve our website, services, and customer experience
- Maintain our business relationship and fulfil contractual obligations
- Comply with applicable legal obligations
Data Sharing
We do not sell, rent, or trade your personal data to third parties. We may share your information with:
- Service providers who assist in operating our website and business (e.g., email platforms, CRM tools, analytics providers), under confidentiality agreements
- Legal or regulatory authorities when required by law or to protect our rights
- Successors in the event of a merger, acquisition, or sale of assets
Any third parties we work with are required to maintain the confidentiality and security of your data.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your data is no longer needed, we take reasonable steps to securely delete or anonymize it.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent to marketing communications at any time
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, contact us at info@acemq.com.
Security
We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. For full details, please review our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us: