RabbitMQ
Featured Authorized Partner for RabbitMQ
Named by the RabbitMQ core engineering team for support, licensing and professional services, with a direct line to the core team when an escalation needs it.
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TANZU
CKA · CKAD
Engineer on your bridge 
Real case studyRabbitMQ resilience for a payments platformFortune 500 financial services companyLower risk of message loss during network events, and a clear path to quorum queues.RabbitMQAWSSpring AMQPRead the case study Real case studyRabbitMQ support for a healthcare benefits platformNational health benefits custodianReliable messaging for millions of healthcare benefits members, with expert support for compliance and performance.RabbitMQSupportRead the case study Real case studyMessaging infrastructure support for defense systemsDefense electronics companyReliable RabbitMQ operations in defense environments, with a support partner who understands their requirements.RabbitMQSupportRead the case study Real case studyReal-time manufacturing data ingestionGlobal automotive manufacturerA validated event-driven architecture with sub-minute data delivery, rolling out plant by plant.RabbitMQMQTTKafkaRead the case study Real case studyCVE patching and federation remediation for energy SCADANorth American pipeline operatorStabilized federation and a CVE patching strategy that brought SCADA-critical RabbitMQ into compliance.RabbitMQSCADAStreamsRead the case study Real case studyRabbitMQ performance for telecom-scale IoTGlobal telecom leaderWeekly crashes eliminated, and 300,000+ devices handled without stability issues.RabbitMQKubernetesQuorum queuesRead the case study Real case studyManaged RabbitMQ platform modernizationFortune 500 software companyOne vendor relationship for RabbitMQ licensing and operations, with less internal operational burden.Tanzu RabbitMQAWSEKSRead the case study Real case studyStabilizing RabbitMQ on Kubernetes for airport systemsGlobal aviation technology providerStable RabbitMQ on Kubernetes with resource isolation, automated recovery and monitoring.RabbitMQKubernetesPrometheusRead the case study Real case studyRabbitMQ platform modernization and trainingState-run virtual education platformOperations staff now manage their clusters themselves, on a modern platform.RabbitMQNutanixRed HatRead the case study 
24/7Enterprise Messaging Experts
Enterprise Messaging & RabbitMQ Experts.
AceMQ was built for Enterprises with Mission-Critical Deployments. We are the World's Leading Experts in RabbitMQ, Redis, Kafka, VMware Tanzu and more, delivering consulting, 24/7 support, managed services and end-of-life software coverage across 51 technologies.
Senior engineers on call for RabbitMQ, Apache Kafka, Redis, VMware Tanzu, IBM MQ, ActiveMQ, Apache Pulsar, PostgreSQL and Kubernetes.
A short call with a senior engineer, not a sales queue. 130+ enterprises in 26+ countries.
VMware Expert Advantage Partner of the Year, 2025
130+
Enterprises supported
26+
Countries with active customers
50+
Technologies supported
15min
P1 response SLA, 24/7
Customers
Partners
The technology portfolio
The world's leading experts in RabbitMQ, Redis, Kafka, VMware Tanzu & more.
AceMQ is a globally distributed team of senior engineers specializing in distributed systems, event streaming and enterprise messaging. From RabbitMQ and Kafka to Redis, IBM MQ, Pulsar, PostgreSQL and beyond, we architect, optimize and support the infrastructure that keeps your business moving.
We're not just users, we're contributors: AceMQ engineers contribute directly to RabbitMQ's open-source core. About AceMQ
Credentials
Recognized by the companies behind the technology.
Each status below is published by the vendor itself. You do not have to take AceMQ's word for any of it.
Broadcom · 2025
VMware Expert Advantage Partner of the Year, 2025
Broadcom's VMware Expert Advantage Partner of the Year, 2025, with Expert Advantage Consulting Services status, the highest tier in the Broadcom partner ecosystem.
Broadcom
Exclusive strategic RabbitMQ MSP partner
Broadcom's exclusive strategic RabbitMQ managed service provider, with direct access to Broadcom's resources for licensing and services.
Redis
Redis Premier Global Services Partner
Redis Premier Global Services Partner and the Go-To North American Redis Partner, with certified Redis professionals for architecture, performance tuning and operational support.
TANZUVMware Tanzu
Tanzu RabbitMQ licensing below 72 cores
Commercial Tanzu RabbitMQ licensing, including below Broadcom's 72-core minimum.
CKA · CKADKubernetes
Certified Kubernetes engineers
CKA and CKAD certified professionals for container platforms, EKS and Docker.
OSSeva
Exclusive end-of-life software partner
One of AceMQ's two exclusive software partners, with Broadcom: patched, signed builds and audit-ready CVE documentation for 37 end-of-life products.
What AceMQ does
One partner. Four ways to work together.
Consulting, support, managed services and software. Use one, or all four: they share the same engineers, the same contract and the same understanding of your environment.
Consulting and services
Assess it, build it, move it, tune it.
Senior engineers run health checks and audits, implementations, migrations, troubleshooting, best-practice configuration and use-case design, then train your team to operate what they built.
Engagements scoped at a fixed price
- Health checks and audits
- Implementations
- Migrations
- Troubleshooting and tuning
- Use-case design
- Training for your team
IBM MQ RabbitMQZooKeeper KRaftRedis Valkey
Support
A 24/7 partner, not a help desk.
A 15-minute P1 response, 24/7, on every technology we support. Standard reactive support when something breaks, or proactive monitoring support that catches it first. Senior engineers from the first response, never a tier-1 queue.
Two ways to be covered
- You page usPhone, email or Slack, any hour
- 15:00Senior engineer on your bridge
- RCAWritten root cause after every P1
- We watchQueue depth, consumer lag, memory, replication
- Early signalAn alert fires before users notice
- Fixed firstTuned before it turns into a P1
Managed services
End-to-end operations, on your infrastructure or ours.
AceMQ runs the platform for you under one contract: monitoring, incident response, patching, upgrades and capacity, on your cloud or data center or hosted by AceMQ, with the same senior engineers behind it.
Who runs what
- 24/7 monitoring and alertingAceMQ
- Incident response, 15-minute P1AceMQ
- Patching and upgradesAceMQ
- Capacity planning and tuningAceMQ
- InfrastructureYour cloud or data centerAceMQ-hosted
Software · OSSeva and Broadcom
Stay on the versions you run, compliant and secure.
End-of-life version coverage through our exclusive software partners, OSSeva and Broadcom: patched, signed builds, CVE reconciliation and VEX attestation for your auditors. You upgrade when your roadmap is ready.
Past upstream end of life, still patched37 products
- RabbitMQ3.8 to 3.13
- Kafka2.8 to 3.7
- PostgreSQL11 to 13
- Node.js14 to 20
- ActiveMQClassic, Artemis
- SpringBoot, Security
Upstream end of lifePatched and supported
Commercial licensing, from the partner Broadcom names
Tanzu RabbitMQ licensing, core sizing and compliance, including below Broadcom's 72-core minimum. VMware VCF and VVF licensing in the US.
Training for your platform team
Hands-on administration: clustering, federation, monitoring and troubleshooting, with labs on your own topology.
Mission-critical by design
Built for the systems that cannot go down.
AceMQ specializes in the largest, most mission-critical deployments, with extreme compliance and security requirements.
We are not built for every team. We work with enterprises running some of the most critical systems in the world: payments, energy pipelines, airport systems, healthcare and defense. If a lost message is a financial, safety or regulatory event, that is the work we are built for.
What the work has to meet
- Air-gapped and offline environments
- FIPS-compliant builds
- Strict change control
- HIPAA-aligned data handling
- Audit-ready CVE documentation
Systems AceMQ keeps running
Real engagements, anonymised
- PaymentsFortune 500 financial services companyIn productionRead the case study
- Energy pipelinesNorth American pipeline operatorIn productionRead the case study
- Airport systemsGlobal aviation technology providerIn productionRead the case study
- HealthcareNational health benefits custodianIn productionRead the case study
- DefenseDefense electronics companyIn productionRead the case study
24/7 partner, not a help desk
From page to a senior engineer on your bridge in 15 minutes.
What happens when you page AceMQ, for any technology we support.
P1 escalation path
A replay of one P1, from the first page to the written root-cause analysis
T+Elapsed15:00
15-minute P1 response, 24/7.
A response time, not a resolution time.
- T+00:00Paged
P1 opened, on-call engineer paged
Phone, email or Slack reaches the on-call senior engineer directly, whether the incident is in RabbitMQ, Kafka, Redis, PostgreSQL or Kubernetes. No web form, no tier-1 queue.
- T+15:00Live
Senior engineer on your bridge
A senior engineer who already knows your environment joins a live bridge, so nobody has to re-explain your topology.
- T+30:00If needed
Specialists across the stack join
When an incident crosses components, the engineers who know each one join. For RabbitMQ, the path runs to the core team.
- AfterEvery P1
Written root-cause analysis
Root cause, the fix applied and the prevention steps, delivered after every P1.
Senior engineers from the first response. 130+ enterprises in 26+ countries.
Under the hood
See the engineering before you sign.
Two things AceMQ does every week, across the stack: keep a queue available through a node failure, and keep a version patched after upstream end of life.
Quorum queue, three replicas
Live simulation with publisher confirms. Stop the leader and watch a follower take over.
Illustrative simulation of quorum queue failover, the kind of behaviour AceMQ designs, tests and documents for you, on RabbitMQ, Kafka and Pulsar alike.
RabbitMQ release lifecycle, one example
Schematic, not to scale. The same model covers 37 end-of-life products.
- 3.8.xPatched: upstream end of life, patched by AceMQ.
- 3.9.xPatched: upstream end of life, patched by AceMQ.
- 3.10.xPatched: upstream end of life, patched by AceMQ.
- 3.11.xPatched: upstream end of life, patched by AceMQ.
- 3.12.xPatched: upstream end of life, patched by AceMQ.
- 3.13.xPatched: upstream end of life, patched by AceMQ.
- 4.0.xSupported: supported by AceMQ.
- 4.1.xSupported: supported by AceMQ.
- 4.2.xSupported: supported by AceMQ.
Security fixes for RabbitMQ 3.8.x to 3.13.x past upstream end of life. 4.x covered by 24/7 support.How Extended LTS works
Apache Kafka release lifecycle, one example
Schematic, not to scale. The same model covers 37 end-of-life products.
- 2.8Patched: upstream end of life, patched by AceMQ.
- 3.0Patched: upstream end of life, patched by AceMQ.
- 3.3Patched: upstream end of life, patched by AceMQ.
- 3.5Patched: upstream end of life, patched by AceMQ.
- 3.7Patched: upstream end of life, patched by AceMQ.
- Current linesSupported: supported by AceMQ.
Security fixes for Kafka 2.8 to 3.7 through OSSeva. Current Kafka lines covered by 24/7 support.Kafka support
PostgreSQL release lifecycle, one example
Schematic, not to scale. The same model covers 37 end-of-life products.
- 11Patched: upstream end of life, patched by AceMQ.
- 12Patched: upstream end of life, patched by AceMQ.
- 13Patched: upstream end of life, patched by AceMQ.
- Current linesSupported: supported by AceMQ.
Security fixes for PostgreSQL 11 to 13 through OSSeva. Current PostgreSQL lines covered by 24/7 support.PostgreSQL support
Every end-of-life line covered today
- RabbitMQMessaging broker, Extended LTS3.8.x to 3.13.x
- Apache KafkaEvent streaming platform2.8 to 3.7
- PostgreSQLRelational database11 to 13
- Redis and ValkeyIn-memory data store
- ActiveMQ Classic and ArtemisMessaging broker
- Apache PulsarEvent streaming platform
- GemFire and Apache GeodeIn-memory data grid
- Spring Boot, Spring Framework and Spring SecurityJava framework
- Apache TomcatApplication server
- Node.jsJavaScript runtime14 to 20
Technology portfolio
50+ technologies. One team.
Support and consulting across messaging, caching, databases, pipelines, search, integration, cloud and VMware Tanzu. Anything marked EOL can also stay on its current version through our exclusive software partners, OSSeva and Broadcom.
- RabbitMQSupportEOL
- Apache KafkaSupportEOL
IBM MQSupport
ActiveMQSupportEOL
Azure Service BusSupport
Amazon SQSSupport
Google Cloud Pub/SubSupport
RedpandaSupport
Apache PulsarSupportEOL- Message QueuingSupport
RedisSupportEOL
MongoDBSupport- PostgreSQLSupportEOL
MySQLSupport
Apache CassandraSupport
MemcachedSupport
ElasticsearchSupport
OpenSearchSupport
ELK StackSupport
ClickHouseSupport
Apache DruidSupport
DatabricksSupport
SnowflakeSupport
StarburstSupport
Apache SparkSupport
Apache HadoopSupport
Apache FlinkSupport
PrometheusSupport
GrafanaSupport
DatadogSupport
New RelicSupport
SplunkSupport
Apache AirflowSupport
Apache NiFiSupport
AirbyteSupport- PentahoSupport
- KubernetesSupport
DockerSupport- AWS LambdaSupport
- Azure FunctionsSupport
KongSupport
ApigeeSupport
MuleSoftSupport
WSO2Support
BoomiSupport- Tanzu RabbitMQSupportEOL
- Tanzu GreenplumSupport
- Tanzu GemFireSupportEOL
Tanzu SpringSupportEOL
Tanzu ValkeySupportEOL- Tanzu PostgreSQLSupportEOL
- VMware LicensingSupport
No match for this filter. Ask about it on the intro call: if it moves data, AceMQ probably runs it.
Industry solutions
Built for how your industry runs.
AceMQ brings domain expertise to every major industry and tailors each engagement to that industry's use cases, regulations and change controls.
Banks, trading platforms, payment processors and insurers
Financial services
Payments, trading and core banking systems where a lost or duplicated message is a financial event, and every change goes through strict change control.
Typical use cases
- Payment and transaction processing on durable, ordered queues
- Trading and market data on Kafka, Redis and RabbitMQ
- Event-driven microservices with dead-letter handling
- Enterprise-scale Spring and Java upgrades
What the work has to meet
Low-latency messagingHigh-availability clusteringAudit loggingSOC 2 and PCI-adjacent audit readinessStrict change control
Hospital systems, diagnostics, benefits platforms and carriers
Healthcare and insurance
Clinical, claims and benefits platforms that must stay validated through upgrades and keep patient data handled to HIPAA expectations.
Typical use cases
- Benefits and claims messaging at member scale
- IBM MQ to RabbitMQ migration with HIPAA-compliant data handling
- Change data capture pipelines
- Search, analytics and long-term metrics for healthcare data
What the work has to meet
HIPAA alignmentValidated environments during upgradesFDA cybersecurity guidance for medical software
Federal agencies, defense contractors, state and local government
Government and defense
Mission systems that run air-gapped or offline, on hardened and FIPS-compliant builds, with patching and licensing delivered the same way.
Typical use cases
- Messaging infrastructure for defense systems
- FIPS-compliant RabbitMQ and Azure Service Bus decisions
- Boomi and RabbitMQ disaster recovery with message replay
- Search, logging and data clusters for regulated workloads
What the work has to meet
FIPS-compliant buildsAir-gapped patch and license deliveryFedRAMP-adjacent infrastructureNIST CSF alignment
Automotive, industrial automation and smart buildings
Manufacturing and industrial
Plant-floor and device data that has to move between operational technology and enterprise systems without slowing either down.
Typical use cases
- IoT sensor data routing over MQTT
- Equipment telemetry and plant-floor ingestion on Kafka and RabbitMQ
- OT to enterprise system integration
- CVE patching for legacy broker versions
What the work has to meet
Low-latency deliveryLong-lived legacy versionsPhased, plant-by-plant rollouts
Grid operators, pipelines and renewable platforms
Energy and utilities
SCADA-critical messaging spread across wide geographies, where a delay can trigger a mandatory shutdown.
Typical use cases
- SCADA messaging and federation across sites
- CVE patching for compliance on long-lived versions
- Streaming and data platform assessments
- Alerting and observability for operations teams
What the work has to meet
High reliabilityGeographic distributionCompliance on long-lived versions
Operators, carriers and connected-device platforms
Telecommunications
Device fleets and network platforms where the broker, the database and the API gateway all have to scale together.
Typical use cases
- Telecom-scale IoT messaging for 300,000+ devices
- PostgreSQL high availability and automated failover
- API gateway throttling and latency
- Streaming analytics on Druid, Pulsar and Spark
What the work has to meet
Horizontal scaleAutomated failoverCapacity planning
Software platforms and digital products
Software and SaaS
Platforms that use messaging as their internal event bus or customer-facing backbone, and need it to scale with every tenant.
Typical use cases
- Internal event bus between decoupled services
- Multi-tenant isolation and scaling
- Upgrade planning and managed operations
- Redis, Kafka and search clusters behind the product
What the work has to meet
Multi-tenancy isolationZero-downtime upgradesCost-aware scaling
Shipping, warehousing, delivery and airport systems
Logistics and aviation
Event-driven systems that track shipments, inventory, fulfillment and gate operations in near real time.
Typical use cases
- Shipment status and inventory events
- Fulfillment and last-mile tracking
- Mission-critical airport systems on Kubernetes
- Failover runbooks and monitoring
What the work has to meet
Near-real-time deliveryResilience to network partitionsGlobal operations
Virtual schools, universities and public platforms
Education and public services
Teams that need to run the platform themselves after the engagement, often while moving infrastructure at the same time.
Typical use cases
- Platform modernization during infrastructure moves
- Hands-on administration training with labs
- Automation with Ansible playbooks and TLS setup
What the work has to meet
Self-sufficient operationsKnowledge transferModern, maintainable platforms
Use case library
Real use cases, across the stack.
Browse real AceMQ engagements by technology and industry: what broke, what the team changed and what it left behind.
RabbitMQ resilience for a payments platform
Fortune 500 financial services company
Reliability, queue behavior and operational guidance for a payment system processing over 200 production changes weekly.
RabbitMQAWSSpring AMQPRecovering transaction throughput after a Kafka rollout
Banking transaction platform
Throughput fell from 320,000 to roughly 45,000 transactions per hour after Kafka was introduced. The platform needed 80,000 to prove it could scale.
Apache KafkaKRaftJMeterClearing a Redis memory leak without taking production down
Real-time screen-sharing SaaS platform
Six live sessions over fourteen hours to find why a Redis cluster kept growing past its ceiling, and to stop it without a maintenance window.
RedisSentinelContainersIBM MQ to RabbitMQ migration for an insurance carrier
Insurance carrier
A phased migration of IBM MQ infrastructure to RabbitMQ, including legacy code refactoring and HIPAA-compliant data handling across Windows and mainframe queue environments.
IBM MQRabbitMQKubernetesPostgreSQL high availability and failover design
Telecommunications operator
An automated failover architecture with quorum-based leader election, synchronous replication policy and tested recovery procedures.
PostgreSQLPatroniKubernetesCVE patching and federation remediation for energy SCADA
North American pipeline operator
Remediating critical RabbitMQ federation failures and implementing CVE patching across SCADA pipeline infrastructure where delays trigger mandatory shutdowns.
RabbitMQSCADAStreamsApache Pulsar backlog quota and producer throttling
Public sector agency
Diagnosing producers blocked by backlog quota enforcement when a slow or abandoned subscription prevents the backlog from clearing.
Apache PulsarBookKeeperKubernetesReal-time manufacturing data ingestion
Global automotive manufacturer
Replacing fragile SQL-trigger-based ingestion with a reliable event-driven architecture for plant-floor data movement and low-latency operations.
RabbitMQMQTTKafkaMongoDB WiredTiger cache eviction remediation
Global payments processor
Resolving application stalls caused by a working set that outgrew the WiredTiger cache and pushed the server into continuous eviction pressure.
MongoDBKubernetesPrometheusEnterprise-wide RabbitMQ CVE patching and compliance strategy
Enterprise IT management company
A CVE patching and compliance strategy across 10,000+ RabbitMQ deployments running end-of-life versions, with real-time vulnerability monitoring and phased upgrades.
RabbitMQKubernetesLinuxElasticsearch shard and cluster state assessment
Public sector agency
Assessment of an oversharded Elasticsearch cluster where cluster-state size and pending task queues were driving master instability.
ElasticsearchKibanaLinuxRabbitMQ performance for telecom-scale IoT
Global telecom leader
Resolving weekly RabbitMQ crashes, optimizing for 300,000+ connected devices and architecting a horizontal scaling strategy.
RabbitMQKubernetesQuorum queues1,000+ Spring applications upgraded in 24 hours
Global financial institution
Over 1,000 Spring and Java applications upgraded in a single 24-hour window using a deterministic Spring upgrade process through Broadcom's commercial Spring support.
SpringJavaTanzuBoomi and RabbitMQ disaster recovery and message replay
Government systems integrator
A Boomi integration estate depended on RabbitMQ with no automated failover and no replay after an outage. AceMQ designed both, under audit constraints.
BoomiRabbitMQKubernetes
Redis Enterprise licensing and architecture on OpenShift
UK infrastructure technology firm
Licensing compliance and architecture validation for Redis on OpenShift, handling millions of messages daily alongside RabbitMQ.
RedisRabbitMQOpenShiftManaged RabbitMQ platform modernization
Fortune 500 software company
Migration to supported RabbitMQ versions with managed services, standardization, compliance posture and Tanzu commercial licensing.
Tanzu RabbitMQAWSEKSRabbitMQ platform modernization and training
State-run virtual education platform
Standardizing RabbitMQ deployment and training staff while migrating infrastructure from VMware to Nutanix.
RabbitMQNutanixRed Hat
Why one partner
One call instead of five.
A typical production platform runs a broker, a database or two, a cache, a pipeline and a search cluster. Each comes with its own vendor, its own contract and its own end-of-life clock. Tap or hover a line to compare.
A vendor per component
Five contracts, five queues.
One team for the whole stack.
Separate renewals, pricing models and procurement cycles
One contract across consulting, support, managed services and software
Cross-component incidents bounce between vendors
Engineers who see how your components interact
End-of-life versions dropped, whatever your roadmap says
End-of-life versions patched through OSSeva and Broadcom
Tier-1 queues before you reach an engineer
Senior engineers from the first response, 24/7
Community editions left with no support at all
Community and commercial editions both covered
Global coverage
Follow-the-sun coverage, wherever you run.
Customers in 26+ countries, engineers across the Americas, EMEA and APAC, and consulting delivered in 7+ of the most common business languages. Headquarters in Miami, FL.
AmericasEMEAAPACHQ Miami, FL
On shift: Americas, next EMEA
26+
Countries with active customers
3
Regions with AceMQ engineers
7+
Consulting languages
24/7
Follow-the-sun coverage
Senior engineers on every ticket.
Every engagement is led by senior engineers. No juniors, no hand-offs.
Dean Dodd
Head of Delivery
Scott Sternloff
Senior Enterprise Architect
Matt Reynolds
Senior Enterprise Architect
Randall McClure
Enterprise Architect
Felipe Gutierrez
Subject Matter Expert
Jeff Sogolov
Subject Matter Expert
Tyler Eastridge
Head of Operations
Stephen Wessels
Head of Accounts
Russel Le Grange
Account Specialist
How we work
Review first. Then commit.
Every engagement starts the same way, so nothing gets signed before your environment is understood.
Intro call
A senior engineer, not a sales queue, reviews your stack, your versions and your risks.
You talk to a senior engineer
Assessment
A fixed-scope health check of your platforms: clusters, versions, failure modes and end-of-life exposure.
You get a written review
Agreement and onboarding
Consulting, support, managed services or software, scoped to what the assessment found. Your environment is documented with your 24/7 partner before you need it.
You get a 24/7 partner that knows your environment
Book an intro call
Talk to an engineer before the next incident, not during it.
Bring your technologies, your versions and the thing you are worried about. A senior engineer will tell you what coverage looks like across all of it.
Intro call
With a senior AceMQ engineer.
- A senior engineer, not a sales queue
- Your whole stack, not one product
- Video call
130+ enterprises in 26+ countriesAbout your environment, not a pitch deckAn assessment as the next step, if it helps
Prefer email or phone? info@acemq.com or +1 305-204-2607, or use the contact page.
Questions
Frequently asked.
Straight answers. Anything else, ask a senior engineer on the intro call.
What does AceMQ do?
AceMQ makes open source enterprise ready. It is an enterprise messaging company whose engineers deliver consulting, 24/7 support with a 15-minute P1 response, managed services and end-of-life software coverage for RabbitMQ, Kafka, Redis, VMware Tanzu and 50+ technologies in all, for 130+ enterprises in 26+ countries.
What makes AceMQ different from other messaging consultancies?
AceMQ is a Featured Authorized Partner for RabbitMQ with a direct line to the RabbitMQ core team, so when a production issue needs deep platform knowledge, the escalation path goes to the source, not to a ticket queue. AceMQ is also Broadcom's exclusive strategic RabbitMQ managed service provider, Broadcom's VMware Expert Advantage Partner of the Year, 2025, with Expert Advantage status, and a Redis Premier Global Services Partner.
What is your emergency response SLA?
15 minutes for a P1, 24/7, including weekends and holidays. The 15-minute SLA is a response time, not a resolution time: a senior engineer who knows your environment joins a live bridge, and you receive a written root-cause analysis after every P1.
Which technologies do you support?
RabbitMQ is where many teams first meet AceMQ, but it is one of 50+ technologies AceMQ supports: Kafka, Redis and Valkey, VMware Tanzu, IBM MQ, ActiveMQ, Pulsar, Amazon SQS, Azure Service Bus, Google Cloud Pub/Sub, PostgreSQL, Elasticsearch, Airflow, Kubernetes and more. Use the technology search above to check your stack.
Do you work with companies that already have an in-house team?
Yes. Most engagements run alongside an existing engineering team, not instead of one. AceMQ is the expert layer for the problems your team does not meet every day: production incidents, architecture reviews, performance bottlenecks, version upgrades and licensing decisions.
What is the difference between support and managed services?
With support, your team runs the platform and AceMQ answers 24/7, either reactively when you page us or proactively by monitoring for early signals. With managed services, AceMQ runs the platform end to end, on your infrastructure or ours: monitoring, incident response, patching, upgrades and capacity.
Do we have to upgrade to get support?
No. AceMQ supports the versions you run today, including ones past end of life. Through our exclusive software partners, OSSeva and Broadcom, end-of-life versions stay patched with signed builds, CVE reconciliation and VEX attestation, so you upgrade on your roadmap, not a scanner's.
Can you support open-source and commercial editions?
Yes. AceMQ covers community editions, commercial distributions such as Broadcom Tanzu, and managed cloud services like Amazon SQS and Azure Service Bus. Where you already have vendor support, AceMQ acts as the specialist escalation layer behind it.
How does RabbitMQ licensing work after the VMware/Broadcom acquisition?
The open-source community edition remains under the Mozilla Public License (MPL 2.0), but commercial support and enterprise features now flow through Broadcom's partner ecosystem. AceMQ holds Expert Advantage Consulting Services status, the highest tier in that ecosystem, and can advise on license compliance, commercial support packages and migration paths, including licensing below Broadcom's 72-core minimum.
Can you help us migrate from one message broker to another?
Yes. AceMQ has run migrations between RabbitMQ, Kafka, ActiveMQ, Pulsar, IBM MQ and cloud-native alternatives. The approach includes a pre-migration assessment, a zero-downtime migration plan and post-migration load testing.
Do you work outside the US?
Yes. AceMQ has active customers in 26+ countries, engineers across the Americas, EMEA and APAC, and consulting in 7+ languages, with headquarters in Miami, FL. VMware VCF and VVF licensing is US only.
Contact
Rather write it down? Send it to an engineer.
Send a message, book a time or ask for a quote. A senior engineer reads every request.
Get in Touch
Talk to an AceMQ Expert
Send us a message and we'll follow up within one business day — or book a free 30-min consultation directly.
305-204-2607info@acemq.com66 W. Flagler St. 9th Floor
Miami, FL 33130
Miami, FL 33130
Prefer to talk now? Call us directly or use the consultation tab to find a time that works.