Delivering enterprise managed RabbitMQ services for a Fortune 500 software company
The client gained a unified vendor relationship for RabbitMQ licensing and operations, reducing internal operational burden while ensuring enterprise compliance and security posture.
Overview
The company required a managed service solution for their RabbitMQ infrastructure on AWS, combining commercial Tanzu RabbitMQ licensing with operational management to ensure compliance, security, and performance across their platform.
Challenge
The client needed to migrate from community RabbitMQ to commercially supported Tanzu RabbitMQ to meet enterprise compliance requirements. The complexity of managing multiple clusters across AWS EKS, combined with the need for 24/7 operational coverage, upgrade management, and incident response, required a dedicated managed service partner.
Environment
AWS EKS (Elastic Kubernetes Service), multiple RabbitMQ clusters, Tanzu RabbitMQ commercial licensing, enterprise compliance requirements.
Approach
AceMQ designed a phased managed service engagement starting with onboarding and environment assessment, followed by ongoing operational management. The proposal integrated Tanzu commercial licensing with managed service delivery, providing a single vendor for both licensing and operations.
Solution
- 1Designed managed service model covering upgrades, incident management, and operational oversight
- 2Integrated Tanzu RabbitMQ commercial licensing with managed service SLA
- 3Provided phased onboarding with proof-of-concept validation on AWS infrastructure
- 4Created granular pricing model scaled by cluster count and instance size
- 5Delivered cost optimization analysis comparing managed service vs. self-managed operations
Outcome
The client gained a unified vendor relationship for RabbitMQ licensing and operations, reducing internal operational burden while ensuring enterprise compliance and security posture.
Technologies
Related Use Cases
RabbitMQ Managed Services / White-Glove Support
Ongoing operational support and expert escalation with portal-based support, advisory sessions, ticketing, and recurring health checks.
RabbitMQ Licensing and Commercial Support
Moving from community support risk to enterprise-backed support with patch access, compliance posture, and procurement guidance.
Looking for RabbitMQ Managed Operations?
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