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Managed ServicesCross-Industry

Your dedicated RabbitMQ operations team

Global Payments Provider

Ongoing operational support and expert escalation with portal-based support, advisory sessions, ticketing, and recurring health checks.

Managed RabbitMQ services

Overview

AceMQ's managed services provide ongoing operational support, expert escalation, and proactive health management for RabbitMQ infrastructure — acting as an extension of your operations team.

Challenge

Organizations need reliable, expert RabbitMQ operational support without the cost and difficulty of hiring specialized messaging engineers. Incident response, upgrade management, and ongoing optimization require deep expertise that's difficult to maintain in-house.

Environment

Any RabbitMQ deployment requiring ongoing operational support.

Approach

AceMQ provides dedicated support through a customer portal, scheduled advisory sessions, SLA-backed ticket resolution, and proactive health monitoring. Support tiers range from basic ticket-based assistance to full 24/7 managed operations.

Solution

  1. Dedicated customer portal for ticket management and documentation
  2. Scheduled advisory and consultation sessions
  3. SLA-backed incident response with escalation paths
  4. Proactive health monitoring and capacity planning
  5. Upgrade management and version lifecycle support
  6. Recurring architecture reviews and optimization recommendations

Outcome

Customers gain reliable, expert RabbitMQ operations support that reduces internal burden while improving overall system reliability and performance.

Technologies

RabbitMQTanzu RabbitMQ
  • Support

    RabbitMQ Support for Regulated Environments

    Government IT Services FirmCross-Industry

    Support and compliance alignment for healthcare, finance, government, and defense with supported releases, audit posture, and vendor-backed escalation.

    RabbitMQTanzu RabbitMQ
    Read case study: RabbitMQ Support for Regulated Environments
  • Consulting

    RabbitMQ Upgrade Planning

    IT Distribution CompanyCross-Industry

    Moving from unsupported versions to supported LTS or enterprise versions with compatibility validation and rollback design.

    RabbitMQTanzu RabbitMQ
    Read case study: RabbitMQ Upgrade Planning
  • Assessment

    IBM MQ Total Cost of Ownership Assessment

    Enterprise OrganizationsCross-Industry

    AceMQ's IBM MQ TCO assessment quantifies licensing, operational, and risk costs of IBM MQ deployments and presents a structured comparison against open-source alternatives with AceMQ commercial support.

    IBM MQRabbitMQ
    Read case study: IBM MQ Total Cost of Ownership Assessment

Related Reading

Looking for RabbitMQ Managed Operations?

AceMQ's senior RabbitMQ engineers have handled this exact type of engagement before. Whether you need architectural guidance, hands-on remediation, or an ongoing managed partnership, we're ready to help.