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Cross-IndustryManaged ServicesAny

Your dedicated RabbitMQ operations team

GP
Global Payments Provider

Overview

AceMQ's managed services provide ongoing operational support, expert escalation, and proactive health management for RabbitMQ infrastructure — acting as an extension of your operations team.

Challenge

Organizations need reliable, expert RabbitMQ operational support without the cost and difficulty of hiring specialized messaging engineers. Incident response, upgrade management, and ongoing optimization require deep expertise that's difficult to maintain in-house.

Environment

Any RabbitMQ deployment requiring ongoing operational support.

Approach

AceMQ provides dedicated support through a customer portal, scheduled advisory sessions, SLA-backed ticket resolution, and proactive health monitoring. Support tiers range from basic ticket-based assistance to full 24/7 managed operations.

Solution

  • Dedicated customer portal for ticket management and documentation
  • Scheduled advisory and consultation sessions
  • SLA-backed incident response with escalation paths
  • Proactive health monitoring and capacity planning
  • Upgrade management and version lifecycle support
  • Recurring architecture reviews and optimization recommendations

Outcome

Customers gain reliable, expert RabbitMQ operations support that reduces internal burden while improving overall system reliability and performance.

Technologies

RabbitMQTanzu RabbitMQ

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Whether you need architecture advisory, 24/7 support, or full managed services, AceMQ has the expertise to help.

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