
Work With the Most Trusted VMware Partner in the Americas
AceMQ was recognized by Broadcom as the VMware Expert Advantage Partner of the Year — Americas 2025. Our GemFire consulting, support, and licensing is backed by the deepest VMware Tanzu expertise in the Americas.
GemFire Consulting & Support
Every engagement is staffed by a senior GemFire engineer — no juniors, no ticket queues.
GemFire Support When It Matters Most
Direct access to senior engineers — 15-minute emergency response, no ticket routing, no junior triage.
How Our Support Actually Works
Beyond SLAs — the model behind senior-only, zero-cold-start expert access.
Named Engineers on Your Account
Every ticket is handled by a senior SME assigned to your account — not a pool of anonymous agents. Zero cold-start. No re-explaining your environment.
Live Escalation on Any Ticket
Any ticket can be escalated to a live session with your named engineer via calendar booking. No gatekeeping, no approval required — direct access, always.
Proactive Risk Mitigation
Quarterly health checks on your deployment plus shared intelligence from 50+ support customers — we surface risks before they reach production.
Critical Bug & CVE Intelligence
Proactive alerts on critical bugs and CVEs affecting your exact version, with version compliance monitoring so you're never caught off guard.
Licensing & Security Edge
Dedicated support for vendor license negotiations and compliance audits, plus bi-annual security reviews focused on your specific deployment.
Direct Product Roadmap Access
As the only vendor directly connected to the core engineering teams, AceMQ delivers exclusive early insights, strategic upgrade planning, and curated release summaries — tailored to your environment.
We Support Your Entire Tech Stack
GemFire rarely fails in isolation. AceMQ covers the full surrounding infrastructure — so one team owns the whole path instead of pointing at each other.
GemFire Licensing
AceMQ simplifies your VMware Tanzu licensing — from subscription management and renewals to compliance and cost optimization.
VMware Tanzu GemFire commercial licensing procurement and entitlement management
Broadcom licensing transition support — clarity on post-acquisition VMware licensing changes
License compliance audit: deployed cluster nodes vs. licensed entitlements
Multi-year GemFire subscription negotiation to reduce per-node licensing costs
24h quote turnaround for new GemFire deployments or capacity expansions
L3 commercial support included — direct Broadcom/VMware GemFire engineering access
Evaluation and development license management for proof-of-concept environments
WAN replication licensing guidance: site licensing models and gateway hub entitlements
Ready to simplify your GemFire licensing?
GemFire Questions Answered
Common questions about GemFire consulting, support, and migrations.
Still have questions about GemFire?
Talk to a GemFire Expert
Send us a message and we'll follow up within one business day — or book a free 30-min consultation directly.
305-204-2607info@acemq.comMiami, FL 33130
Prefer to talk now? Call us directly or use the consultation tab to find a time that works.
