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Apache Kafka Consulting & Support

Kafka Consulting & Support for Enterprises

AceMQ engineers have run Kafka clusters at scale across financial services, telecom, and manufacturing. We staff every engagement with a named senior engineer — no ticket queues, no junior triage.

Without rebuilding your cluster or replatforming to a vendor distribution

11+ Senior SMEs<15min Emergency SLA130+ Customers26+ Countries Served

AceMQ is trusted by global brands Including

The Problem

Why teams call us about Apache Kafka

Consumer lag climbs during peak and never fully drains, so downstream data is always behind
Rebalance storms stall the whole consumer group, and nobody can say what triggers them
Partition counts were guessed early and now every topic is either hot-spotted or over-sharded
Producer timeouts survived scaling the cluster, because the cause was never in broker count
The KRaft migration keeps getting deferred because no one will own the ZooKeeper cutover
Exactly-once semantics are configured but nobody can prove they hold under failure
One engineer understands the cluster, and the rest of the team routes everything to them
A managed Kafka bill is growing faster than the workload that justifies it
Our Services

Apache Kafka Consulting & Support

Every engagement is staffed by a senior Apache Kafka engineer — no juniors, no ticket queues.

01

Kafka Architecture & Consulting

We design Kafka deployments that handle millions of messages per second with the durability, ordering, and replay guarantees your use case demands.

  • Topic partitioning strategy and replication factor design
  • KRaft vs ZooKeeper mode selection and migration planning
  • Multi-datacenter replication with MirrorMaker 2
  • Security hardening: TLS, SASL/SCRAM, ACL policy design
02

Streaming Pipeline Development

From simple producer/consumer patterns to complex event-driven architectures — we build pipelines that are reliable, observable, and easy to operate.

  • Real-time analytics and ETL stream processing pipelines
  • Kafka Streams and ksqlDB stateful application development
  • Schema Registry, Avro/Protobuf design, and exactly-once semantics
  • Dead-letter queue patterns and consumer group rebalancing tuning
03

Performance Tuning & Optimization

Saturating brokers or seeing consumer lag accumulate? Our engineers have optimized Kafka clusters from 10K to 10M messages/second and know where the bottlenecks hide.

  • Producer batching, linger.ms, and compression optimization
  • Log compaction, retention, and disk I/O profiling per broker
  • JVM GC tuning for low-pause broker operation
  • Consumer group offset lag analysis and partition rebalancing
04

Kafka Migration & Modernization

Moving from a legacy message broker or between Kafka distributions? We plan and execute migrations with zero message loss and minimal downtime.

  • ActiveMQ, RabbitMQ, or IBM MQ to Kafka migration
  • Self-hosted to Confluent Cloud or Amazon MSK migration
  • ZooKeeper to KRaft cluster migration planning and execution
  • Canary traffic cutover with automatic rollback procedures
05

Cloud & Multi-Cluster Kafka

Whether you're migrating to managed Kafka or running multi-region deployments, we plan and execute with full operational continuity.

  • Confluent Cloud, Amazon MSK, and Azure Event Hubs deployments
  • Multi-region replication and cross-datacenter DR architecture
  • Managed Kafka operational runbooks and capacity planning
  • Custom SLAs, patch management, and broker health monitoring
How It Works

What actually happens next

11–2 weeks

Cluster assessment

We map topics, partitions, consumer groups, replication and retention against what the workload actually needs — then show you where the headroom and the hot spots are.

2Within a week

Written findings and plan

Prioritised findings with the reasoning attached, sized so you can take it to your own engineering leadership without translation.

3Scoped per engagement

Implementation alongside your team

We make the changes with your engineers rather than around them, so the knowledge stays after we leave. Every change is reversible and staged.

4Ongoing

Handover and optional cover

Runbooks for the failure modes specific to your topology, plus 24/7 support with a 15-minute emergency SLA if you want it.

A senior engineer, not an SDR. No sales sequence attached.
Customer Success

Real Apache Kafka Results

See how enterprises trust AceMQ for their most critical Apache Kafka workloads.

All use cases
☁️Support

Producer Timeouts Traced to Controller-Leader Overload

European Hosting Provider

A five-node Kafka cluster serving 60,000 customers was timing out producers under load. The cause was topology, not capacity.

Apache KafkaDockerLinux
Read case study
🔧Support

Recovering Transaction Throughput After a Kafka Rollout

Banking Transaction Platform

Throughput fell from 320,000 to roughly 45,000 transactions per hour after Kafka was introduced. The platform needed 80,000 to prove it could scale.

Apache KafkaKRaftJMeter
Read case study
🏭Consulting

Real-Time Manufacturing Data Ingestion Modernization

Global Automotive Manufacturer

Replacing fragile SQL-trigger-based ingestion with a reliable event-driven architecture for plant-floor data movement and low-latency operations.

RabbitMQMQTTKafka+2
Read case study
📈Assessment

Middleware Architecture Assessment for Financial Trading

European Online Trading Platform

Independent architecture and performance review of RabbitMQ, Kafka, and Redis for an online trading platform.

RabbitMQKafkaRedis
Read case study
🏥Consulting

Replacing Kafka with Debezium + RabbitMQ for Change Data Capture

American National Insurance

American National Insurance replaced a Kafka-based CDC pipeline with a standalone Debezium + RabbitMQ architecture, simplifying operations while maintaining SQL Server change capture with improved message routing flexibility.

KafkaRabbitMQDebezium+1
Read case study
⚙️CVE Patching

Kafka CVE Patching and Compliance Strategy for Global Enterprise

Global Technology Enterprise

AceMQ developed a multi-technology compliance strategy covering CVE patching for Kafka alongside RabbitMQ and IBM MQ deployments, creating a unified vulnerability management approach across the entire enterprise messaging stack.

KafkaRabbitMQIBM MQ
Read case study
💳Support

High-Throughput Kafka and RabbitMQ Support for Global Payments

PagoNXT (Financial Technology)

AceMQ provided ongoing support for PagoNXT's high-throughput payments infrastructure running Kafka and RabbitMQ at 2,500 transactions per second, including load testing validation and architecture optimization.

KafkaRabbitMQ
Read case study
🌐Assessment

Kafka Architecture Assessment and Migration Advisory

Enterprise Organizations

AceMQ's Kafka assessment service evaluates streaming architecture health, identifies operational risks, and provides a structured migration or modernization roadmap for enterprises running or evaluating Kafka.

Kafka
Read case study
24/7 Support

Apache Kafka Support When It Matters Most

Direct access to senior engineers — 15-minute emergency response, no ticket routing, no junior triage.

15 min

Emergency

1 hour

Critical

4 hours

High

Next Day

Standard

How Our Support Actually Works

Beyond SLAs — the model behind senior-only, zero-cold-start expert access.

Named Engineers on Your Account

Every ticket is handled by a senior SME assigned to your account — not a pool of anonymous agents. Zero cold-start. No re-explaining your environment.

Live Escalation on Any Ticket

Any ticket can be escalated to a live session with your named engineer via calendar booking. No gatekeeping, no approval required — direct access, always.

Proactive Risk Mitigation

Quarterly health checks on your deployment plus shared intelligence from 50+ support customers — we surface risks before they reach production.

Critical Bug & CVE Intelligence

Proactive alerts on critical bugs and CVEs affecting your exact version, with version compliance monitoring so you're never caught off guard.

Licensing & Security Edge

Dedicated support for vendor license negotiations and compliance audits, plus bi-annual security reviews focused on your specific deployment.

Direct Product Roadmap Access

As the only vendor directly connected to the core engineering teams, AceMQ delivers exclusive early insights, strategic upgrade planning, and curated release summaries — tailored to your environment.

49+ Platforms Supported

We Support Your Entire Tech Stack

Apache Kafka rarely fails in isolation. AceMQ covers the full surrounding infrastructure — so one team owns the whole path instead of pointing at each other.

Message Brokers & Event Streaming

RabbitMQApache KafkaActiveMQIBM MQAmazon SQSAzure Service BusGoogle Pub/SubRedpandaApache Pulsar

Databases & Caching

RedisMongoDBPostgreSQLMySQLApache CassandraMemcached

Search & Analytics

ElasticsearchOpenSearchELK StackClickHouseApache Druid

Lakehouse & Compute

DatabricksSnowflakeStarburstApache SparkApache HadoopApache Flink

Observability & Monitoring

PrometheusGrafanaDatadogNew RelicSplunk

Data Integration & Orchestration

Apache AirflowApache NiFiAirbytePentaho

Cloud & Containers

KubernetesDockerAWS LambdaAzure Functions

API Management & Integration

KongApigeeMuleSoftWSO2

VMware Tanzu

Tanzu RabbitMQGreenPlumGemFireSpringValkeyPostgres
View Support Plans
Why AceMQ

The engineer model
that actually holds.

No junior triage, no ticket queues, no offshore routing — direct access to the named engineer who knows your environment.

11+

Senior SMEs

<15min

Emergency SLA

130+

Customers

26+

Countries Served

Production-Proven Kafka Expertise

Our engineers hold deep, hands-on Kafka expertise from open-source community deployments to Confluent enterprise platforms at financial services scale.

Break/Fix Through Root Cause

We stay engaged on incidents until the root cause is documented and the cluster is fully stable — not just until the alerting clears.

Healthcheck & Quarterly Reviews

Structured broker configuration, topic design, consumer lag, and security posture reviews — with a prioritized remediation report after each one.

15-Min Emergency Response

Named engineer on your account. When your Kafka cluster goes down, you call us directly — no ticket, no triage, no cold-start.

FAQs

Apache Kafka Questions Answered

Common questions about Apache Kafka consulting, support, and migrations.

Our Kafka consulting covers cluster architecture design, broker sizing, streaming pipeline development, performance tuning, security hardening, and migration planning. Every engagement is staffed by a named senior engineer with production-proven Kafka expertise across open-source and enterprise platforms like Confluent.

Yes. We provide full-lifecycle Kafka professional services for open-source Apache Kafka — the same expert-level guidance we give enterprise platform users. This includes emergency troubleshooting, break/fix remediation, healthcheck reviews, and version upgrades.

A Kafka healthcheck is a structured review of your cluster covering broker configuration, topic design, replication factors, consumer group lag, security posture, and monitoring gaps. We deliver a written report with prioritized remediation steps. Most teams run healthchecks quarterly or after major changes.

We work across all major distributions: open-source Apache Kafka, Confluent Platform and Cloud, Amazon MSK, Azure Event Hubs (Kafka protocol), and Aiven for Kafka. We recommend the right platform for your requirements, not the one with the largest margin.

Yes. We design and develop stateful stream processing applications with Kafka Streams and ksqlDB, including state store optimization, interactive queries, exactly-once semantics, and Schema Registry integration.

We start with consumer lag metrics and under-replicated partition counts to isolate the problem layer, then move to immediate stabilization, root cause analysis, and documented post-incident review. We stay engaged until the cluster is fully recovered — not just until the metrics look green.

Still have questions about Apache Kafka?

Email an Expert

Ready to Stabilize Your Kafka Environment?

Whether you need emergency support, a healthcheck, a migration partner, or ongoing managed support — AceMQ staffs every engagement with a named senior Kafka engineer. Get a quote in 24 hours.

Email an Apache Kafka Architect
Get in Touch

Talk to an Apache Kafka Expert

Send us a message and we'll follow up within one business day — or book a free 30-min consultation directly.

305-204-2607
info@acemq.com
66 W. Flagler St. 9th Floor
Miami, FL 33130

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