PostgreSQL Consulting & Support

PostgreSQL Consulting & Support for Enterprises

AceMQ engineers design, tune, and migrate PostgreSQL environments — including the Oracle and SQL Server licensing exits that make up a large share of our engagements. Every deployment is staffed by a named senior engineer who already knows your extension stack and replication topology.

11+ Senior SMEs<15min Emergency SLA130+ Customers26+ Countries Served

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Our Services

PostgreSQL Consulting & Support

Every engagement is staffed by a senior PostgreSQL engineer — no juniors, no ticket queues.

01

PostgreSQL Architecture & Schema Design

We design schemas, indexing strategy, and connection architecture around your workload — not a generic best-practices checklist that ignores what your application actually does to the database.

  • Schema and indexing strategy: B-tree, GIN, and BRIN selection by query shape
  • Connection pooling architecture with PgBouncer or Pgpool-II sizing
  • Extension architecture planning for PostGIS, pgvector, and TimescaleDB
  • Partitioning strategy for high-volume time-series and multi-tenant tables
02

Performance Tuning & Query Optimization

Slow queries and creeping bloat are two different problems that get treated the same way too often. We diagnose each on its own terms and fix the actual cause.

  • EXPLAIN ANALYZE-driven query rewrites and index coverage analysis
  • Autovacuum tuning to prevent table bloat and transaction ID wraparound risk
  • shared_buffers, work_mem, and effective_cache_size sizing for your workload
  • Connection storm mitigation via pooling and prepared statement caching
03

Migration Off Oracle, SQL Server & MySQL

Getting off Oracle or SQL Server licensing is one of the most common reasons enterprises call us. We handle the schema conversion and the procedural code, not just the data.

  • Schema and PL/SQL-to-PL/pgSQL procedure conversion from Oracle
  • Data type and stored procedure remapping from SQL Server T-SQL
  • Logical replication cutover from MySQL with minimal downtime
  • License cost modeling built into the migration business case
04

High Availability & Managed Operations

Whether you run Patroni-managed failover yourself or lean on RDS/Aurora, we design and operate the replication topology that keeps you online through a primary failure.

  • Streaming and logical replication architecture for multi-region read scaling
  • Patroni-based automated failover, or RDS/Aurora managed failover evaluation
  • 24/7 incident response for replication lag and WAL accumulation
  • Point-in-time recovery testing and backup validation on a fixed schedule
05

PostgreSQL Health Check & Assessment

A structured review of bloat, vacuum health, and session behavior — the three things most likely to cause the slow-then-recovers-after-restart pattern we get called about most.

  • Bloat and index health audit across tables and indexes
  • Long-running and idle-in-transaction session audit against the xmin horizon
  • RDS/Aurora vs. self-managed cost and operational trade-off analysis
  • Written report with prioritized remediation ranked by production risk

24/7 PostgreSQL Support

15 MIN SLA

Named senior engineers on your account — 15-minute emergency response, no ticket routing, no junior triage.

  • 15-minute emergency response SLA
  • Named engineer, zero cold-start
  • Proactive CVE & health monitoring
  • Quarterly deployment reviews
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Customer Success

Real PostgreSQL Results

See how enterprises trust AceMQ for their most critical PostgreSQL workloads.

All use cases
📡Remediation

Grafana Outage and Datasource Timeout Remediation

Telecommunications Operator

Remediation of a Grafana deployment that became unusable during incidents, with dashboards timing out exactly when engineers needed them most.

GrafanaPrometheusKubernetes+1
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☁️Support

Memcached Cache Stampede and Eviction Support

Digital Media Platform

Ongoing support for a Memcached tier prone to thundering-herd database load after node changes and cache expiry cliffs.

MemcachedLinuxPostgreSQL+1
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🌐Remediation

PostgreSQL Autovacuum and Transaction ID Wraparound Remediation

Insurance Services Provider

Emergency intervention on a database approaching transaction ID wraparound because autovacuum could not keep pace with the largest tables.

PostgreSQLLinuxPrometheus+1
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💳Support

PostgreSQL WAL and Replication Slot Support

Digital Banking Platform

Ongoing support for a cluster where an abandoned logical replication slot repeatedly filled the WAL volume and threatened to halt the primary.

PostgreSQLDebeziumKafka+1
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📡Consulting

PostgreSQL High Availability and Failover Design

Telecommunications Operator

Designing an automated failover architecture with quorum-based leader election, synchronous replication policy, and tested recovery procedures.

PostgreSQLPatroniKubernetes+2
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🌐Assessment

PostgreSQL Performance and Bloat Assessment

Retail Technology Provider

Independent assessment of query performance, index health, table and index bloat, and connection management for a cluster with degrading response times.

PostgreSQLPgBouncerPrometheus+1
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🌐Consulting

Starburst Federated Query Pushdown Tuning

Global Logistics Operator

Making predicates, aggregates, and joins execute at the source connector instead of pulling full tables into Trino workers.

StarburstTrinoApache Hive+1
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🌐Remediation

Apache Airflow Zombie Task and Scheduling Stall Remediation

National Insurance Carrier

Restoring scheduling on Airflow deployments where zombie tasks hold executor slots and pools until nothing new gets queued.

Apache AirflowKubernetesCelery+1
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24/7 Support

PostgreSQL Support When It Matters Most

Direct access to senior engineers — 15-minute emergency response, no ticket routing, no junior triage.

Live Incident Log — Last 24hAll Resolved
14:32 ESTRabbitMQ cluster failoverP1 Emergency8m 41s
11:15 ESTKafka partition rebalance spikeP2 Critical31m 07s
09:03 ESTActiveMQ memory alarm — prodP1 Emergency11m 52s

15 min

Emergency

1 hour

Critical

4 hours

High

Next Day

Standard

How Our Support Actually Works

Beyond SLAs — the model behind senior-only, zero-cold-start expert access.

Named Engineers on Your Account

Every ticket is handled by a senior SME assigned to your account — not a pool of anonymous agents. Zero cold-start. No re-explaining your environment.

Live Escalation on Any Ticket

Any ticket can be escalated to a live session with your named engineer via calendar booking. No gatekeeping, no approval required — direct access, always.

Proactive Risk Mitigation

Quarterly health checks on your deployment plus shared intelligence from 50+ support customers — we surface risks before they reach production.

Critical Bug & CVE Intelligence

Proactive alerts on critical bugs and CVEs affecting your exact version, with version compliance monitoring so you're never caught off guard.

Licensing & Security Edge

Dedicated support for vendor license negotiations and compliance audits, plus bi-annual security reviews focused on your specific deployment.

Direct Product Roadmap Access

As the only vendor directly connected to the core engineering teams, AceMQ delivers exclusive early insights, strategic upgrade planning, and curated release summaries — tailored to your environment.

49+ Platforms Supported

We Support Your Entire Tech Stack

PostgreSQL rarely fails in isolation. AceMQ covers the full surrounding infrastructure — so one team owns the whole path instead of pointing at each other.

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Why AceMQ

The engineer model
that actually holds.

No junior triage, no ticket queues, no offshore routing — direct access to the named engineer who knows your environment.

11+

Senior SMEs

<15min

Emergency SLA

130+

Customers

26+

Countries Served

Production-Proven PostgreSQL Expertise

Our engineers hold deep, hands-on PostgreSQL expertise from open-source deployments to Aurora and RDS at financial services scale.

Break/Fix Through Root Cause

We stay engaged on incidents until the root cause is documented and the database is fully stable — not just until the alerting clears.

Healthcheck & Quarterly Reviews

Structured bloat, vacuum, replication, and security posture reviews — with a prioritized remediation report after each one.

15-Min Emergency Response

Named engineer on your account. When your PostgreSQL database goes down, you call us directly — no ticket, no triage, no cold-start.

FAQs

PostgreSQL Questions Answered

Common questions about PostgreSQL consulting, support, and migrations.

Our PostgreSQL consulting covers schema and indexing design, replication architecture, connection pooling, extension deployment (PostGIS, pgvector, TimescaleDB), performance tuning, and migration planning. Every engagement is staffed by a named senior engineer with production-proven PostgreSQL expertise.

Yes, this is one of our most requested engagements. We convert PL/SQL and T-SQL procedural code, remap data types, validate data integrity, and build the cutover plan — with the license cost savings modeled into the business case from day one.

Yes. We design and operate deployments running PostGIS for geospatial workloads, pgvector for embeddings and similarity search, and TimescaleDB for time-series data — including capacity planning specific to each extension's storage and query patterns.

It depends on your team's operational bandwidth, compliance requirements, and extension needs — not a blanket recommendation. We run a cost and capability comparison against your actual workload and give you a recommendation with the trade-offs stated plainly.

A PostgreSQL healthcheck covers table and index bloat, autovacuum lag, long-running and idle-in-transaction sessions, replication health, and security configuration. We deliver a written report with prioritized remediation steps. Most teams run healthchecks quarterly or after major changes.

This is almost always autovacuum falling behind, often because a long-running or idle-in-transaction session is holding back the xmin horizon and preventing dead tuple cleanup. We diagnose the blocking session and the vacuum configuration together rather than treating the restart as the fix.

Still have questions about PostgreSQL?

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Ready to Stabilize Your PostgreSQL Environment?

Whether you need emergency support, a healthcheck, an Oracle migration, or ongoing managed support — AceMQ staffs every engagement with a named senior PostgreSQL engineer. Get a quote in 24 hours.

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Get in Touch

Talk to a PostgreSQL Expert

Send us a message and we'll follow up within one business day — or book a free 30-min consultation directly.

305-204-2607
info@acemq.com
66 W. Flagler St. 9th Floor
Miami, FL 33130

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