Why teams call us about AWS Lambda
AWS Lambda Consulting & Support
Every engagement is staffed by a senior AWS Lambda engineer — no juniors, no ticket queues.
What actually happens next
Workload assessment
We review invocation patterns, memory and timeout settings, concurrency limits, VPC and networking configuration, and the event sources feeding each function — including the queues and streams on the other side.
Written findings and plan
Prioritised findings that separate the latency problems from the cost problems, with the reasoning attached so your engineers and your finance team are working from the same numbers.
Implementation alongside your team
We change memory sizing, concurrency, retry and dead-letter configuration with your engineers rather than around them, deployed function by function with an alias to roll back to.
Handover and optional cover
Runbooks for throttling, poison messages and downstream failure written against your event sources, plus 24/7 support with a 15-minute emergency SLA if you want it.
Real AWS Lambda Results
See how enterprises trust AceMQ for their most critical AWS Lambda workloads.
AWS Lambda Support When It Matters Most
Direct access to senior engineers — 15-minute emergency response, no ticket routing, no junior triage.
How Our Support Actually Works
Beyond SLAs — the model behind senior-only, zero-cold-start expert access.
Named Engineers on Your Account
Every ticket is handled by a senior SME assigned to your account — not a pool of anonymous agents. Zero cold-start. No re-explaining your environment.
Live Escalation on Any Ticket
Any ticket can be escalated to a live session with your named engineer via calendar booking. No gatekeeping, no approval required — direct access, always.
Proactive Risk Mitigation
Quarterly health checks on your deployment plus shared intelligence from 50+ support customers — we surface risks before they reach production.
Critical Bug & CVE Intelligence
Proactive alerts on critical bugs and CVEs affecting your exact version, with version compliance monitoring so you're never caught off guard.
Licensing & Security Edge
Dedicated support for vendor license negotiations and compliance audits, plus bi-annual security reviews focused on your specific deployment.
Direct Product Roadmap Access
As the only vendor directly connected to the core engineering teams, AceMQ delivers exclusive early insights, strategic upgrade planning, and curated release summaries — tailored to your environment.
We Support Your Entire Tech Stack
AWS Lambda rarely fails in isolation. AceMQ covers the full surrounding infrastructure — so one team owns the whole path instead of pointing at each other.
AWS Lambda Questions Answered
Common questions about AWS Lambda consulting, support, and migrations.
Still have questions about AWS Lambda?
Talk to an AWS Lambda Expert
Send us a message and we'll follow up within one business day — or book a free 30-min consultation directly.
305-204-2607info@acemq.comMiami, FL 33130
Prefer to talk now? Call us directly or use the consultation tab to find a time that works.
