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ActiveMQ Consulting & Support

ActiveMQ Consulting & Support for Enterprises

AceMQ engineers have resolved ActiveMQ incidents for 130+ enterprise customers across Classic and Artemis. We cover architecture, migration, performance tuning, and 24/7 incident response.

11+ Senior SMEs<15min Emergency SLA130+ Customers26+ Countries Served

AceMQ is trusted by global brands Including

Our Services

ActiveMQ Consulting & Support

Every engagement is staffed by a senior ActiveMQ engineer — no juniors, no ticket queues.

01

ActiveMQ Architecture & Optimization

We design and tune ActiveMQ Classic and Artemis deployments for the throughput, durability, and protocol requirements your applications demand.

  • ActiveMQ Classic vs Artemis selection and migration path
  • KahaDB, JDBC, and LevelDB storage backend optimization
  • Network of Brokers topology design for distribution
  • Master-slave and shared-nothing HA setup
02

ActiveMQ Classic to Artemis Migration

Artemis is the next-generation ActiveMQ with a significantly improved architecture. We migrate Classic deployments to Artemis with minimal application changes.

  • OpenWire protocol compatibility assessment
  • KahaDB to Artemis journal migration
  • Virtual topic to address model translation
  • Side-by-side deployment and traffic cutover
03

Migration to Modern Platforms

When ActiveMQ has outgrown its architecture, we plan migrations to RabbitMQ, Kafka, or cloud-native messaging with full protocol and semantic mapping.

  • ActiveMQ to RabbitMQ AMQP migration
  • JMS producer/consumer to Kafka client migration
  • Durable subscription to Kafka consumer group mapping
  • Zero-downtime cutover with parallel-run validation
04

Performance Tuning & Troubleshooting

ActiveMQ performance issues are often caused by non-obvious configuration: store cursor policies, journal settings, and flow control thresholds. We know where to look.

  • Producer flow control and consumer prefetch tuning
  • Store cursor and paged-in policy optimization
  • Memory limit and system usage tuning
  • GC pressure and JVM heap sizing for ActiveMQ brokers
24/7 Support

ActiveMQ Support When It Matters Most

Direct access to senior engineers — 15-minute emergency response, no ticket routing, no junior triage.

Live Incident Log — Last 24hAll Resolved
14:32 ESTRabbitMQ cluster failoverP1 Emergency8m 41s
11:15 ESTKafka partition rebalance spikeP2 Critical31m 07s
09:03 ESTActiveMQ memory alarm — prodP1 Emergency11m 52s

15 min

Emergency

1 hour

Critical

4 hours

High

Next Day

Standard

How Our Support Actually Works

Beyond SLAs — the model behind senior-only, zero-cold-start expert access.

Named Engineers on Your Account

Every ticket is handled by a senior SME assigned to your account — not a pool of anonymous agents. Zero cold-start. No re-explaining your environment.

Live Escalation on Any Ticket

Any ticket can be escalated to a live session with your named engineer via calendar booking. No gatekeeping, no approval required — direct access, always.

Proactive Risk Mitigation

Quarterly health checks on your deployment plus shared intelligence from 50+ support customers — we surface risks before they reach production.

Critical Bug & CVE Intelligence

Proactive alerts on critical bugs and CVEs affecting your exact version, with version compliance monitoring so you're never caught off guard.

Licensing & Security Edge

Dedicated support for vendor license negotiations and compliance audits, plus bi-annual security reviews focused on your specific deployment.

Direct Product Roadmap Access

As the only vendor directly connected to the core engineering teams, AceMQ delivers exclusive early insights, strategic upgrade planning, and curated release summaries — tailored to your environment.

49+ Platforms Supported

We Support Your Entire Tech Stack

ActiveMQ rarely fails in isolation. AceMQ covers the full surrounding infrastructure — so one team owns the whole path instead of pointing at each other.

Message Brokers & Event Streaming

RabbitMQApache KafkaActiveMQIBM MQAmazon SQSAzure Service BusGoogle Pub/SubRedpandaApache Pulsar

Databases & Caching

RedisMongoDBPostgreSQLMySQLApache CassandraMemcached

Search & Analytics

ElasticsearchOpenSearchELK StackClickHouseApache Druid

Lakehouse & Compute

DatabricksSnowflakeStarburstApache SparkApache HadoopApache Flink

Observability & Monitoring

PrometheusGrafanaDatadogNew RelicSplunk

Data Integration & Orchestration

Apache AirflowApache NiFiAirbytePentaho

Cloud & Containers

KubernetesDockerAWS LambdaAzure Functions

API Management & Integration

KongApigeeMuleSoftWSO2

VMware Tanzu

Tanzu RabbitMQGreenPlumGemFireSpringValkeyPostgres
View Support Plans
Why AceMQ

The engineer model
that actually holds.

No junior triage, no ticket queues, no offshore routing — direct access to the named engineer who knows your environment.

11+

Senior SMEs

<15min

Emergency SLA

130+

Customers

26+

Countries Served

Classic & Artemis Depth

Our engineers hold hands-on experience with ActiveMQ Classic 5.x and Artemis 2.x — including the architectural differences that determine migration risk and effort.

Named Senior Engineers

You work directly with one of our 11+ senior SMEs, not a tiered support queue. The engineer who answers your first call stays on the case.

Proven Migration Playbooks

We've mapped ActiveMQ semantics to RabbitMQ, Kafka, and cloud-native targets across dozens of engagements — reducing edge-case surprises on your migration.

15-Minute Emergency SLA

ActiveMQ broker down in production? Our engineers respond in 15 minutes, 24/7, and stay engaged until the issue is resolved.

FAQs

ActiveMQ Questions Answered

Common questions about ActiveMQ consulting, support, and migrations.

It depends on your JMS dependency, throughput requirements, and team familiarity. Artemis is the recommended path for teams heavily invested in JMS and OpenWire. For teams needing higher throughput or cloud-native integration, a migration to RabbitMQ or Kafka may be more appropriate. We help you evaluate both paths objectively.

Yes. We deploy Artemis using the ActiveMQ Artemis Operator on Kubernetes, configure persistent storage, anti-affinity rules, and HA pairs. We also support the Red Hat AMQ Broker (Artemis) on OpenShift.

The most common culprits are: underpowered storage (KahaDB is sensitive to disk latency), flow control thresholds set too low, excessive message sizes exceeding page cache, and slow consumer accumulation. Our engineers can diagnose these remotely using ActiveMQ JMX metrics and broker log analysis.

Yes. We work with Spring JMS, Spring AMQP, and Spring Integration ActiveMQ channel adapters. We also tune ActiveMQ connection factory settings that Spring auto-configuration doesn't expose by default.

We support all actively deployed versions of ActiveMQ Classic (5.15.x through 5.18.x) and all Artemis 2.x releases. We advise on version selection, security patch status, and end-of-life planning.

We design Network of Brokers deployments for geographically distributed or load-balanced messaging — including duplex connector configuration, consumer demand forwarding, cyclic network prevention, and message TTL tuning to avoid infinite forwarding loops.

Still have questions about ActiveMQ?

Email an Expert

Ready for Expert ActiveMQ Consulting & Support?

Our senior engineers handle ActiveMQ engagements end-to-end — from architecture review to 24/7 incident response. Get a scoping call scheduled within 24 hours.

Email a ActiveMQ Architect
Get in Touch

Talk to a ActiveMQ Expert

Send us a message and we'll follow up within one business day — or book a free 30-min consultation directly.

305-204-2607
info@acemq.com
66 W. Flagler St. 9th Floor
Miami, FL 33130

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We respond within 1 business day.

Pick a time that works — no pressure, no pitch. Just 30 minutes with an expert.

We respond within 1 business day.