Overview
As the only authorized global Managed Service Provider for RabbitMQ, AceMQ provides commercial licensing and enterprise support that closes the gap between community releases and enterprise requirements.
Challenge
Organizations running community RabbitMQ face risks from unsupported versions, missing security patches, and compliance gaps. Procurement teams need clear licensing terms, and operations teams need guaranteed response times for critical issues.
Environment
Any RabbitMQ deployment requiring commercial support coverage.
Approach
AceMQ offers flexible licensing terms (1, 3, or 5-year) with tiered support levels, from basic ticket-based support to full 24/7 emergency coverage. Licensing includes access to Broadcom/VMware Tanzu patches and Level 3 escalation.
Solution
- Commercial Tanzu RabbitMQ licensing with flexible multi-year terms
- Tiered support levels from ticket-based to 24/7 emergency coverage
- Access to security patches and hotfixes through Broadcom partnership
- Level 3 escalation path to RabbitMQ core engineering
- Compliance documentation and audit support
Outcome
Customers gain enterprise-grade support coverage, patch access for security and compliance, and a trusted vendor relationship with the only authorized global RabbitMQ MSP.