Enterprise messaging support for industrial software spanning EMEA and Asia-Pacific
RabbitMQThe client maintains reliable RabbitMQ operations across their global product portfolio with expert support available for incidents and strategic planning.
Overview
The company, a global leader in digital reality solutions for industrial and geospatial applications, relies on RabbitMQ as a core messaging component across their product portfolio spanning EMEA and Asia-Pacific regions.
Challenge
Operating across multiple regions with diverse product lines requires consistent, reliable messaging infrastructure. The client needed a support partner who could provide expert guidance on RabbitMQ configuration, performance optimization, and incident response across their global operations.
Environment
Multi-region RabbitMQ deployment supporting industrial software applications across EMEA and APJ regions.
Approach
AceMQ provides ongoing enterprise support with scheduled advisory sessions, incident escalation paths, and architecture guidance tailored to the client's global operational model.
Solution
- 1Established enterprise support agreement with global coverage
- 2Provided architecture advisory for multi-region messaging patterns
- 3Delivered incident response with defined SLAs
- 4Ongoing consultation on RabbitMQ best practices and version strategy
Outcome
The client maintains reliable RabbitMQ operations across their global product portfolio with expert support available for incidents and strategic planning.
Technologies
RabbitMQRelated Use Cases
RabbitMQ Licensing and Commercial Support
Moving from community support risk to enterprise-backed support with patch access, compliance posture, and procurement guidance.
RabbitMQ Managed Services / White-Glove Support
Ongoing operational support and expert escalation with portal-based support, advisory sessions, ticketing, and recurring health checks.
Need Expert RabbitMQ Support?
AceMQ's senior RabbitMQ engineers have handled this exact type of engagement before. Whether you need architectural guidance, hands-on remediation, or an ongoing managed partnership, we're ready to help.