The Featured Authorized Partner for RabbitMQ — named by the engineers who build it
AceMQ is the Featured Authorized Partner for RabbitMQ, named by the RabbitMQ Core Engineering Team — the people who write and maintain the broker. That recognition covers RabbitMQ support, licensing and professional services, and it makes AceMQ the only RabbitMQ partner with a direct line to the core team. When an escalation needs an answer that is not in the documentation, it does not stop at a support tier.
You do not have to take our word for it — RabbitMQ lists AceMQ on its own site.
See AceMQ listed on rabbitmq.comWhy teams call us about Enterprise MQ
Enterprise MQ Consulting & Support
Every engagement is staffed by a senior Enterprise MQ engineer — no juniors, no ticket queues.
What actually happens next
Environment and on-call assessment
We review your broker estate, alerting thresholds, escalation paths, existing runbooks and the last few months of incidents — to find out what is actually paging people and whether it should be.
Written findings and plan
Prioritised findings with the reasoning attached, covering the alerting that should change and the failure modes you have no cover for.
Implementation alongside your team
We correct the alerting, rewrite the runbooks against the topology you actually run, and work through the open post-incident actions with your engineers.
Handover and optional cover
Named senior engineers on your account with a 15-minute emergency SLA, direct escalation with no tier-1 triage, and a written review after every incident.
Real Enterprise MQ Results
See how enterprises trust AceMQ for their most critical Enterprise MQ workloads.
Enterprise MQ Support When It Matters Most
Direct access to senior engineers — 15-minute emergency response, no ticket routing, no junior triage.
How Our Support Actually Works
Beyond SLAs — the model behind senior-only, zero-cold-start expert access.
Named Engineers on Your Account
Every ticket is handled by a senior SME assigned to your account — not a pool of anonymous agents. Zero cold-start. No re-explaining your environment.
Live Escalation on Any Ticket
Any ticket can be escalated to a live session with your named engineer via calendar booking. No gatekeeping, no approval required — direct access, always.
Proactive Risk Mitigation
Quarterly health checks on your deployment plus shared intelligence from 50+ support customers — we surface risks before they reach production.
Critical Bug & CVE Intelligence
Proactive alerts on critical bugs and CVEs affecting your exact version, with version compliance monitoring so you're never caught off guard.
Licensing & Security Edge
Dedicated support for vendor license negotiations and compliance audits, plus bi-annual security reviews focused on your specific deployment.
Direct Product Roadmap Access
As the only vendor directly connected to the core engineering teams, AceMQ delivers exclusive early insights, strategic upgrade planning, and curated release summaries — tailored to your environment.
We Support Your Entire Tech Stack
Enterprise MQ rarely fails in isolation. AceMQ covers the full surrounding infrastructure — so one team owns the whole path instead of pointing at each other.
Enterprise MQ Questions Answered
Common questions about Enterprise MQ consulting, support, and migrations.
Still have questions about Enterprise MQ?
Talk to an Enterprise MQ Expert
Send us a message and we'll follow up within one business day — or book a free 30-min consultation directly.
305-204-2607info@acemq.comMiami, FL 33130
Prefer to talk now? Call us directly or use the consultation tab to find a time that works.