AceMQ does not operate Apigee — Google does. What we do is help teams debug and tune what they built on top of it: proxy logic, policy chains, shared flows, target server configuration, and the integration layer between Apigee and the backends it fronts. That is the layer platform support generally will not touch.
Latency on several proxies had grown to the point of breaching internal SLAs, and platform support had correctly reported that the runtime was healthy. The proxies included JavaScript policies doing synchronous work, a ServiceCallout to an internal identity service with no timeout set, and message payload logging that captured full request and response bodies on high-volume traffic.
Apigee X on Google Cloud fronting containerized backend services, with proxies developed by several internal teams over time.
AceMQ used Apigee trace sessions to attribute time to individual policies within each proxy flow, then reviewed the proxy bundles as code. We treated the proxy bundle as an application under performance review rather than as configuration.
Proxy-added latency returned within the internal SLA, and the team gained a repeatable method for attributing latency to policies rather than escalating whole-proxy slowness to platform support.
Correcting Apigee quota and spike arrest configuration that was rejecting legitimate traffic while letting genuine bursts through to backends.
Planning and executing a migration from Apigee Edge to Apigee X, including the policy, networking, and analytics differences that break naive lift-and-shift.
Whether you need architecture advisory, 24/7 support, or full managed services, AceMQ has the expertise to help.