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Short answer
If the application already lives in one cloud and the workload is a cache or a session store, that cloud's managed service is the fastest route: Amazon ElastiCache, Azure Managed Redis or Google Cloud Memorystore, with Valkey engines now available on AWS and Google Cloud. On Azure, note that Azure Cache for Redis is being retired: the Enterprise tiers on 31 March 2027 and Basic, Standard and Premium on 30 September 2028, with Azure Managed Redis as Microsoft's replacement. If you need Redis Enterprise features such as active-active geo-replication or the enterprise modules, Redis Cloud from Redis Ltd is the managed form of that product. If the dataset is large, the data model is unusual, the estate is on-premises or on VMware, or you need control over version and persistence, self-managed Redis or Valkey with a support contract keeps everything yours and adds an engineer when it breaks. Whichever you choose, the incidents that matter, memory growth, eviction, slow commands, client timeouts, live at the Redis layer, and the platform's support tier usually stops just below it.
Ways to run Redis or Valkey, on the same criteria
| Cloud managed cache (ElastiCache, Azure Managed Redis, Memorystore) | Redis Cloud (Redis Ltd) | Self-managed Redis or Valkey with a support contract | |
|---|---|---|---|
| Where the data lives | Your cloud account and region | Redis Ltd's account in your chosen cloud, or your account under some plans | Wherever you put it: on-premises, VMware, Kubernetes, any cloud |
| Engine and version | The platform's supported versions; Valkey engines on AWS and Google Cloud; Azure Managed Redis runs Redis Enterprise software | Redis Enterprise, with the enterprise modules | Any version of open-source Redis, Redis Stack or Valkey |
| Enterprise features | Platform features: multi-AZ, backups, some tiering; Redis modules and active geo-replication only on Azure Managed Redis | Active-active geo-replication, enterprise modules, management layer | Open-source feature set; Valkey where you choose it |
| Who answers an incident | The cloud's support tier for the service; the Redis-layer problem is usually yours | Redis Ltd support | Your on-call, with a named senior engineer under the contract, 24/7, 15-minute emergency SLA |
| Cost shape | Node-hours and storage on the cloud invoice | Subscription by dataset size and features | Infrastructure plus a contract priced on instance count and response tier |
| Data residency and compliance | Your account; check region | Redis Ltd's attestations, or your account where offered | Unchanged |
| Exit | RDB export and re-import; platform auth does not travel | RDB export; enterprise modules do not travel to open source | Nothing to exit |
| Wins when | Cache or session store already in that cloud | You need Redis Enterprise features managed | Large or unusual dataset, on-premises or VMware, control over version and persistence |
The cloud managed caches
ElastiCache, Azure Managed Redis and Memorystore run Redis, and now on AWS and Google Cloud Valkey, as a service inside your account: multi-AZ replication, automatic failover, backups and patching, billed as node-hours. They are the right answer for a cache or session store that lives in the same cloud as the application. Their support tier covers the service; the memory growth, eviction storm or slow command that is actually causing your latency is usually yours to diagnose, which is why estates on managed caches still carry Redis-layer support.
Azure Cache for Redis vs Azure Managed Redis
Microsoft now runs two Redis services, and only one of them has a future. Azure Cache for Redis is built on a fork of open-source Redis and is being retired. Azure Managed Redis runs Redis Enterprise software as a first-party Azure service, and it is the migration target Microsoft names for every Azure Cache for Redis tier.
| Azure Cache for Redis tier | Retired | Disabled from |
|---|---|---|
| Enterprise and Enterprise Flash | 31 March 2027 | 1 April 2027 |
| Basic, Standard and Premium | 30 September 2028 | 1 October 2028 |
Dates are from Microsoft's Azure Cache for Redis retirement FAQ. Existing instances keep running and keep receiving Microsoft's regular maintenance and patches until their tier's retirement date, and existing reservations are honoured until then. After it, remaining caches are disabled.
What Azure Managed Redis adds. Active geo-replication; the Redis modules RediSearch, RedisJSON, RedisBloom and RedisTimeSeries, none of which the Basic, Standard or Premium tiers offer; zone redundancy by default; and Microsoft Entra ID authentication instead of access keys. Instead of choosing a tier and scale factor you pick a performance tier, Memory Optimized, Balanced, Compute Optimized or Flash Optimized, and a memory size. It is clustered by default, with a non-clustered option up to 25 GB. The Flash Optimized tier supports RedisJSON only among the modules.
What the move changes for your applications. Every client needs the new hostname and credentials. Because Azure Managed Redis is clustered by default, clients have to be configured for a clustered endpoint, and any code using multi-key commands across hash slots (MGET, transactions or Lua scripts over keys in different slots) has to be checked before cut-over. Microsoft also notes that some management operations, regions and SKU sizes are not yet available on Azure Managed Redis, so confirm your region and size before planning dates.
Valkey on Azure. Microsoft's retirement guidance points only to Azure Managed Redis. Teams that want Valkey, or want to stay on open-source Redis, run it themselves on AKS or virtual machines, which is the self-managed option below.
AceMQ supports Redis on both Azure services and self-managed on Azure, and runs the migration itself: client and cluster-mode checks, cross-slot command audit, data transfer and a rehearsed cut-over.
Redis Cloud
Redis Ltd's managed form of Redis Enterprise: active-active geo-replication, the enterprise modules, a management layer, and vendor support for all of it. If you need those features, this is the managed way to get them. If you do not, you are paying for a product when what you need is an engineer, which is the distinction the Redis Enterprise support post works through.
Self-managed Redis or Valkey with a support contract
You run Redis on whatever infrastructure the estate already has, on-premises, VMware, Kubernetes or a cloud VM, and a senior engineer is on the other end of the contract when something breaks and alongside you for HA design, sizing and migration. It keeps version, persistence, data model and residency entirely yours, at a cost below any managed service, and it is the only option for estates that cannot move the data or run a build the platforms do not offer. Valkey is a first-class choice here.
How to decide in one pass
- Is it a cache or session store in the same cloud as the app? If yes, that cloud's managed cache, with Redis-layer support if the workload is production-critical.
- Do you need active-active geo-replication or the enterprise modules? If yes, Redis Cloud or self-hosted Redis Enterprise.
- Is the estate on-premises, on VMware, or unable to move the data? If yes, self-managed with a support contract.
- Is Valkey on the roadmap? Choose an option that covers it: ElastiCache or Memorystore's Valkey engines, or self-managed with a contract that names both builds.
Frequently asked questions
Is ElastiCache the same as Redis?
ElastiCache runs Redis OSS or Valkey engines as an AWS service in your account. It is Redis at the protocol and data-model level; version choice, some configuration and the enterprise modules are outside what it offers.
Do I need Redis Enterprise?
Only if you need what it adds: active-active geo-replication, the enterprise modules, or its management layer. A production estate on open-source Redis, Redis Stack or Valkey is fully supportable without it.
Does the cloud's support cover Redis incidents?
It covers the service: node availability, failover, backups. Memory growth, eviction behaviour, slow commands and client timeouts are Redis-layer problems the platform tier usually does not diagnose, which is why managed-cache estates add independent Redis support.
Which managed services run Valkey?
Amazon ElastiCache and Google Cloud Memorystore both offer Valkey engines. Microsoft's managed path on Azure is Azure Managed Redis, which runs Redis Enterprise software. Self-managed Valkey runs anywhere, including AKS and Azure virtual machines; AceMQ supports Redis and Valkey under one contract.
What is the difference between Azure Cache for Redis and Azure Managed Redis?
Azure Cache for Redis is built on a fork of open-source Redis and is being retired. Azure Managed Redis runs Redis Enterprise software as a first-party Azure service, adds active geo-replication and the Redis modules, is zone redundant and clustered by default, and uses Microsoft Entra ID authentication.
Is Azure Cache for Redis being discontinued?
Yes. The Enterprise and Enterprise Flash tiers retire on 31 March 2027 and are disabled from 1 April 2027. The Basic, Standard and Premium tiers retire on 30 September 2028 and are disabled from 1 October 2028. Microsoft's named replacement is Azure Managed Redis.
Will Azure Cache for Redis keep receiving patches until then?
Yes. Microsoft says it continues regular maintenance to keep Basic, Standard and Premium instances secure and stable until 30 September 2028, and Enterprise instances until 31 March 2027. Independent Redis-layer support still matters in that window, because platform maintenance does not diagnose memory growth, eviction or slow commands.
What do I need to change to move to Azure Managed Redis?
New hostname and credentials in every client, client configuration for a clustered endpoint, and a check of any multi-key commands, transactions or Lua scripts that touch keys in different hash slots. Confirm your region and SKU size are available before setting a date.
Related
Where this gets done
The work behind this page, run by the same engineers who wrote it.
- 24/7 Redis supportOpen-source Redis, Redis Stack and Valkey
- Redis consultingLatency, memory, replication and failover design
- Valkey supportProduction cover for the Linux Foundation fork
- Valkey consulting and licensingTanzu Valkey from an authorized Broadcom partner
- Enterprise support plansSLA tiers and what each covers
- Kubernetes and container servicesRedis on Kubernetes, operated with your team
- RabbitMQ supportIf Redis and RabbitMQ run together
Other Redis guides, comparisons and research
Recent Redis articles
- Redis End of Life: Supported Versions and EOL DatesSep 2026
- Who Offers Valkey Support? Production Options ComparedSep 2026
- Why Is My Redis Client Timing Out When Healthy?Sep 2026
- Redis Support Pricing: What It Costs in 2026Aug 2026
- What Redis Support Actually Covers (and Doesn't)Aug 2026
- Redis 24/7 Incident ResponseAug 2026
Need this done on your Redis or Valkey estate?
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