Comparison · Redis

Managed Redis Options Compared

Redis is offered as a service by every major cloud and by Redis Ltd, and it is still run self-managed by a large share of production estates. This page puts the options side by side on the same criteria. AceMQ sells one of them, support for the self-managed and platform-hosted builds, and the page still says where the others win.

Tyler Eastridge

By Tyler Eastridge, Head of Operations

LinkedIn · Updated

4 min read4 sections
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Short answer

Short answer

If the application already lives in one cloud and the workload is a cache or a session store, that cloud's managed service is the fastest route: Amazon ElastiCache, Azure Cache for Redis or Google Cloud Memorystore, with Valkey engines now available on AWS and Google Cloud. If you need Redis Enterprise features such as active-active geo-replication or the enterprise modules, Redis Cloud from Redis Ltd is the managed form of that product. If the dataset is large, the data model is unusual, the estate is on-premises or on VMware, or you need control over version and persistence, self-managed Redis or Valkey with a support contract keeps everything yours and adds an engineer when it breaks. Whichever you choose, the incidents that matter, memory growth, eviction, slow commands, client timeouts, live at the Redis layer, and the platform's support tier usually stops just below it.

Ways to run Redis or Valkey, on the same criteria

Ways to run Redis or Valkey, on the same criteria
Cloud managed cache (ElastiCache, Azure Cache, Memorystore)Redis Cloud (Redis Ltd)Self-managed Redis or Valkey with a support contract
Where the data livesYour cloud account and regionRedis Ltd's account in your chosen cloud, or your account under some plansWherever you put it: on-premises, VMware, Kubernetes, any cloud
Engine and versionThe platform's supported versions; Valkey engines on AWS and Google CloudRedis Enterprise, with the enterprise modulesAny version of open-source Redis, Redis Stack or Valkey
Enterprise featuresPlatform features: multi-AZ, backups, some tiering; not Redis Enterprise modulesActive-active geo-replication, enterprise modules, management layerOpen-source feature set; Valkey where you choose it
Who answers an incidentThe cloud's support tier for the service; the Redis-layer problem is usually yoursRedis Ltd supportYour on-call, with a named senior engineer under the contract, 24/7, 15-minute emergency SLA
Cost shapeNode-hours and storage on the cloud invoiceSubscription by dataset size and featuresInfrastructure plus a contract priced on instance count and response tier
Data residency and complianceYour account; check regionRedis Ltd's attestations, or your account where offeredUnchanged
ExitRDB export and re-import; platform auth does not travelRDB export; enterprise modules do not travel to open sourceNothing to exit
Wins whenCache or session store already in that cloudYou need Redis Enterprise features managedLarge or unusual dataset, on-premises or VMware, control over version and persistence
Table · Ways to run Redis or Valkey, on the same criteria. Scroll sideways on small screens.

The cloud managed caches

ElastiCache, Azure Cache for Redis and Memorystore run Redis, and now on AWS and Google Cloud Valkey, as a service inside your account: multi-AZ replication, automatic failover, backups and patching, billed as node-hours. They are the right answer for a cache or session store that lives in the same cloud as the application. Their support tier covers the service; the memory growth, eviction storm or slow command that is actually causing your latency is usually yours to diagnose, which is why estates on managed caches still carry Redis-layer support.

Redis Cloud

Redis Ltd's managed form of Redis Enterprise: active-active geo-replication, the enterprise modules, a management layer, and vendor support for all of it. If you need those features, this is the managed way to get them. If you do not, you are paying for a product when what you need is an engineer, which is the distinction the Redis Enterprise support post works through.

Self-managed Redis or Valkey with a support contract

You run Redis on whatever infrastructure the estate already has, on-premises, VMware, Kubernetes or a cloud VM, and a senior engineer is on the other end of the contract when something breaks and alongside you for HA design, sizing and migration. It keeps version, persistence, data model and residency entirely yours, at a cost below any managed service, and it is the only option for estates that cannot move the data or run a build the platforms do not offer. Valkey is a first-class choice here.

How to decide in one pass

  1. Is it a cache or session store in the same cloud as the app? If yes, that cloud's managed cache, with Redis-layer support if the workload is production-critical.
  2. Do you need active-active geo-replication or the enterprise modules? If yes, Redis Cloud or self-hosted Redis Enterprise.
  3. Is the estate on-premises, on VMware, or unable to move the data? If yes, self-managed with a support contract.
  4. Is Valkey on the roadmap? Choose an option that covers it: ElastiCache or Memorystore's Valkey engines, or self-managed with a contract that names both builds.

Frequently asked questions

Is ElastiCache the same as Redis?

ElastiCache runs Redis OSS or Valkey engines as an AWS service in your account. It is Redis at the protocol and data-model level; version choice, some configuration and the enterprise modules are outside what it offers.

Do I need Redis Enterprise?

Only if you need what it adds: active-active geo-replication, the enterprise modules, or its management layer. A production estate on open-source Redis, Redis Stack or Valkey is fully supportable without it.

Does the cloud's support cover Redis incidents?

It covers the service: node availability, failover, backups. Memory growth, eviction behaviour, slow commands and client timeouts are Redis-layer problems the platform tier usually does not diagnose, which is why managed-cache estates add independent Redis support.

Which managed services run Valkey?

Amazon ElastiCache and Google Cloud Memorystore both offer Valkey engines. Self-managed Valkey runs anywhere; AceMQ supports Redis and Valkey under one contract.

Redis services

Where this gets done

From the blog

Recent Redis articles

Next step

Need this done on your Redis or Valkey estate?

Named senior engineers for latency, memory, replication and failover, 24/7, with a 15-minute emergency SLA.